feature Digital transformation helps AAFP find new relevance with its members The American Academy of Family Physicians (AAFP) was losing touch with its members until a three-year digital transformation project helped it better engage them. By Thor Olavsrud May 26, 2020 CIO 100 Digital Transformation Healthcare Industry feature 9 tools that make data science easier New tools bundle data cleanup, drag-and-drop programming, and the cloud to help anyone comfortable with a spreadsheet to leverage the power of data science. By Peter Wayner May 25, 2020 Big Data Data Mining Data Science feature Machine learning helps Invisalign patients find their perfect smile Align Technologyu2019s mobile app helps Invisalign wearers stay on schedule, while machine learning and other features help lure prospective consumers to try the orthodontic device. By Clint Boulton May 25, 2020 CIO 100 Digital Transformation Mobile Development opinion Navigating the new reality of working together, remotely How our understanding of work and employee experience is changing By Dave Smith May 22, 2020 IT Leadership IT Skills feature How an IT department created a whole new tech company Liberty Mutual IT developed an intelligent workplace platform to boost productivity and improve employee experience u2014 and then it launched a startup By Mary K. Pratt May 22, 2020 IT Leadership Innovation Startups feature Remote work tests CIOs’ soft skills amid coronavirus crisis From virtual office hours to Yam Jams and WFH Slack sessions, CIOs are doing everything they can to keep their teams connected during a pandemic that has driven them, physically, apart. By Clint Boulton May 21, 2020 7 mins IT Leadership feature TIAA reduces client service complexity with digital twin Onboarding new institutional clients to the non-profit financial services provider's Outsourced Services was a highly complex and manual task, but a digital twin powered by a graph database has helped automate and streamline the process. By Thor Olavsrud May 21, 2020 Analytics Digital Transformation IT Leadership news IBM adds AI-fueled forecasting to Planning Analytics platform The addition to the Planning Analytics portfolio gives SMBs and business units in the enterprise an on-ramp to integrated, AI-powered planning and forecasting without relying on IT support. By Thor Olavsrud May 20, 2020 Budgeting IBM Technology Industry interview Creating a data-driven business at McKinsey & Co. Mike Wright, Global CIO, is turning knowledge into value at the global management consulting firm. By Martha Heller May 20, 2020 Change Management Data Management IT Leadership feature Does digital transformation ever end? The digital journey may be rife with timelines and launch dates, but the overall goal is much loftier: To develop an organization that is more responsive to change u2014 not as an event but as an ongoing reality. By Mary K. Pratt May 20, 2020 Digital Transformation IT Leadership feature Kaiser Permanente streamlines operations with analytics The healthcare consortium has reduced patient waiting times and the amount of time hospital leaders spend manually preparing data for operational activities with data analytics. By Thor Olavsrud May 20, 2020 Analytics CIO 100 Digital Transformation feature 5 tips for running a successful virtual meeting Running an online meeting can be as easy as running an in-person meeting if you follow a few simple steps. Here are five tips for taking your meetings online without missing a beat. By Sarah K. White May 19, 2020 Collaboration Software Project Management Small and Medium Business feature 7 sure-fire ways to sour the business on analytics True data value depends on business insights. Hereu2019s how to ensure your analytics initiatives make sense to those who will benefit the most. By John Edwards May 19, 2020 Analytics Business IT Alignment opinion Ready for (almost) anything The global pandemic put new, unforeseen layers of stress on CIOs. Some are emerging better equipped for future challenges. By Mike Feibus May 18, 2020 Business Continuity Cloud Computing Digital Transformation feature CIOs reshape IT priorities in wake of COVID-19 Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work. By Stacy Collett May 18, 2020 IT Leadership IT Strategy feature Verizon calls on emerging tech to revamp work experience Verizonu2019s network specialists no longer rely on tired technology to execute tasks, thanks to a unified digital platform comprising RPA, machine learning, chatbots and other leading-edge tools. By Clint Boulton May 18, 2020 CIO 100 Digital Transformation Staff Management feature 5 tips for technology business management success The TBM framework can help your organization better align IT spending with business goals, while reducing unnecessary costs. Here's how to ensure a smooth transition when implementing the framework. By Sarah K. White May 15, 2020 7 mins Business IT Alignment IT Governance Frameworks IT Leadership feature What is project scope? Defining and outlining project success Project scope is vital for successful project execution and involves understanding all of a project's key elements. Here's what you need to know to achieve your project goals. By Moira Alexander May 15, 2020 7 mins IT Leadership Project Management feature What is a chief customer officer? A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions. By Bob Violino May 15, 2020 IT Leadership feature 5 tips for leading IT from home Leadership is being redefined in quarantine as IT executives find themselves overseeing IT operations from home. Hereu2019s how to lead your department from a distance. By Sarah K. White May 14, 2020 IT Leadership feature 8 tips for driving digital strategy during COVID-19 The coronavirus crisis has upended operations as we knew them. To meet the challenge, CIOs must channel a lean startup mentality and rethink their approaches to managing IT. By Clint Boulton May 13, 2020 6 mins Digital Transformation IT Leadership feature Executive Development: When CEOs help their CIOs prepare for board roles It may seem counterintuitive for CEOs to encourage (and even coach) their CIOs and senior business leaders to serve on outside boards, but doing so can deliver real business benefits. By Maryfran Johnson May 13, 2020 6 mins CIO Careers IT Leadership news Oracle takes aim at workforce analytics with new HCM offering Oracle Analytics for Cloud HCM offers self-service analytics capabilities to HR executives, analysts, and line-of-business leaders. By Thor Olavsrud May 12, 2020 Cloud Computing Oracle Technology Industry feature IT’s 10 biggest challenges amid COVID-19 The coronavirus pandemic has disrupted IT operations across nearly every industry. Hereu2019s how IT leaders are rising to the challenges. By Bob Violino May 12, 2020 IT Leadership IT Strategy opinion The path forward: A COVID-19 offshore playbook Offshore service providers are grappling with COVID-19u2019s impacts, limiting their ability to meet obligations. This playbook includes specific strategies to enhance your current position with offshore relationships. By Kevin Christ, Patricia Connolly May 12, 2020 IT Leadership Outsourcing feature Inside Ventec’s IT ramp up to meet ventilator demand Ventec Life Systems landed a monster ventilator contract, teamed up with GM to open a new factory, and suddenly needed an IT system to match. By Peter Sayer May 12, 2020 Digital Transformation IT Leadership feature IoT analytics: Reaping value from IoT data The internet of things may be your key to data-driven transformation. Here's how to turn vast troves of real-time IoT data into big-time business value. By Bob Violino May 11, 2020 10 mins Data Management Internet of Things feature Avery Dennison rolls out DICE, a digital business booster Avery Dennisonu2019s new digital business initiatives roll up cloud, AI, IoT and other technologies to the tune of more than $30 million in earnings. CIO Nicholas Colisto breaks down the company's model. By Clint Boulton May 11, 2020 Digital Transformation Innovation Internet of Things feature Business process mapping: A framework for visualizing internal processes After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software. By Sarah K. White May 8, 2020 Business IT Alignment IT Governance Frameworks IT Leadership feature How COVID-19 is changing the IT hiring process Technology companies and IT organizations are still hiring, but are relying on new technologies to screen and hire talent u2014 with an added emphasis on soft skills. By Sharon Florentine May 8, 2020 Careers IT Leadership Staff Management news IBM retrains Watson AI for IT operations IBM is relying on technology from its Red Hat acquisition to deploy a new AIOps tool and help it deliver new edge-of-cloud computing services to support 5G networks By Peter Sayer May 7, 2020 5 mins Artificial Intelligence IBM Technology Industry feature Real-time analytics: 4 success stories These five companies are using real-time analytics to improve agility, respond to customers as needs change, optimize pricing, and identify inefficiencies affecting their bottom line. By Thor Olavsrud May 7, 2020 Analytics Data Science Digital Transformation opinion Silver linings: Why COVID-19 will encourage a national privacy law Consensus has formed around the need for a national privacy law; Congress should seize this opportunity. By Carl Schonander May 7, 2020 Government Legal Security feature Tyson enlists predictive software to keep meat plants open amid coronavirus The nationu2019s top meat processor has turned to machine learning to model the potential spread of coronavirus in its plants and has deployed computer vision to monitor worker health. By Clint Boulton May 7, 2020 Analytics Predictive Analytics opinion IT must think like a business and go beyond traditional business partnerships By shifting its mindset from supporting core technologies to one that is more closely in tune with business objectives and customer needs, Oshkosh Corporationu2019s IT has a sharper focus and understanding on leveraging solutions that ultimately make By Anupam Khare May 6, 2020 CIO IT Leadership IT Strategy opinion Welcome to the new age of technology? In just a few months, technology has transformed businesses the world over. And there's no doubt that businesses will plan their road to recovery on a path powered by technology. Has this new digital-first mindset ushered in a new technological By Sue Weston May 6, 2020 Collaboration Software Small and Medium Business Technology Industry feature 12 tips for machine learning training To make the most of machine learning you have to train your models right. Here's how to get reliable results from your data. By Mary Branscombe May 6, 2020 15 mins Artificial Intelligence Data Science Machine Learning feature Rite Aid’s digital journey takes the pandemic head on Justin Mennen, EVP and CIO of Rite Aid, leads a strategy to keep employees safe and in the stores, while ramping up systems to serve customers in a time of crisis. By Martha Heller May 6, 2020 IT Leadership opinion A 7-point blueprint for assessing your offshore IT risk exposure Offshore service providers are grappling with COVID-19's impacts, limiting their ability to meet obligations. This guide will help you evaluate your provider's performance and capabilities. By Kevin Christ, Patricia Connolly May 6, 2020 7 mins IT Leadership Outsourcing opinion Best practices, advice, research for IT leaders As the COVID-19 crisis continues to challenge the IT community, IT leaders turn to experts, peers and research for help with those issues and more. By Clare Brown May 5, 2020 3 mins IT Leadership opinion Security executives succeeding in the chaotic coronavirus world What a crazy world we live in u2013 employees working from home, u201cdirtyu201d personal devices being used to access corporate data, furloughed employees still maintaining corporate IT assets and access u2013 all while the quantity and variety of c By Rick Grinnell May 5, 2020 IT Leadership Security feature 7 ways to root out IT staff incompetence To err is human, but repeated IT blunders can invite organizational disaster. Here's how to clamp a lid on your frequent fumblers without crushing team morale. By John Edwards May 5, 2020 IT Leadership Staff Management feature The keys to a successful remote work strategy Getting remote work right is tough. But with a mission-driven approach and effective technology, a productive remote work strategy can really pay off. By Sharon Florentine May 5, 2020 Collaboration Software Small and Medium Business Staff Management feature Cloud powers Trojan Battery through COVID-19 lockdown Trojan Batteryu2019s director of IT has been a believer in software as a service for years. With employees now on lock-down, heu2019s reaping the benefits of remote everything. By Peter Sayer May 5, 2020 Cloud Computing Digital Transformation IT Leadership feature 6 tips for avoiding data analytics disaster Given its promise in driving business value, itu2019s no surprise that data analytics remains a top IT investment u2014 but success is no guarantee. By Bob Violino May 4, 2020 Analytics feature Nationwide CIO preps for return to the office, post-pandemic CIOs such as Jim Fowler are preparing for employees to return to the office post-COVID-19, a process that will result in more digital services for employees and customers alike. By Clint Boulton May 4, 2020 6 mins Digital Transformation IT Leadership Staff Management opinion Crossing the project-to-product chasm Most IT organizations have honed their ability to deliver projects when the scope and desired outcome are static, but struggle when priorities shift or are not clearly defined. Several leading IT organizations have turned to product-based IT to cut t By Michael Bertha May 1, 2020 12 mins CIO Digital Transformation IT Leadership feature 8 expert tips for remote project management Seasoned remote project managers offer next-level tips and tricks from the virtual trenches for coordinating the output and productivity of remote teams. By Christina Wood May 1, 2020 12 mins IT Leadership Project Management feature Procurement management: Your guide to securing project resources Securing the right project resources at the right time takes skill and experience. Here's what you need to know to ensure your project procurement process goes smoothly. By Moira Alexander May 1, 2020 6 mins IT Leadership Project Management opinion Is your business about to be disrupted by data? The challenge of dealing with COVID-19 comes on top of recent trends in data-driven innovation and presents challenges and opportunities for companies across all sectors. 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