opinion Healthcare data’s moment of lift The unlocking of patient data is leading us to a future when health care will be a vastly improved experience with superior outcomes. However, there will be guard rails around consumer access to personal health records. By Paddy Padmanabhan Sep 13, 2019 Analytics Electronic Health Records Healthcare Industry feature 5 key changes to the H-1B visa program Changes to the H-1B visa program went into effect April 1, aiming to improve and streamline the application and selection process of foreign national talent. By Sharon Florentine Sep 13, 2019 Careers H-1B Visas Staff Management opinion 5 ways startups are innovating with data Successful data-driven business models can be built from finding, aggregating and repackaging niche data from unexpected sources. By Martin De Saulles Sep 12, 2019 Innovation Startups Technology Industry opinion 5G is critical to the competitiveness and future success of America’s small businesses 5G represents an exciting range of new possibilities, but it's also important not to let the hype overwhelm the need for security, privacy and safety. By Danielle Sabrina Sep 12, 2019 5G Small and Medium Business Technology Industry reviews Power BI vs. Tableau: Self-service analytics tools compared Self-service business intelligence has become the go-to tool for business decisions. Here's how Power BI and Tableau stack up on features and pricing. By Martin Heller Sep 12, 2019 6 mins Analytics Business Intelligence Enterprise Applications feature Nationwide CIO’s ride-along sparks innovation and pays dividends Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI. By Clint Boulton Sep 12, 2019 5 mins CIO Digital Transformation Innovation opinion 7 key relationships for the transformational CIO As CIOs shift their focus from technology-centric to business-centric, there are seven key relationships that are fundamental to their success. By Tim M. Crawford Sep 11, 2019 IT Leadership feature Rethinking software development in the AI era Data is fast replacing code as the foundation of software development. Hereu2019s how leading organizations anticipate processes and tools transforming as developers navigate this paradigm shift. By Maria Korolov Sep 11, 2019 15 mins Artificial Intelligence Machine Learning Software Development opinion Almost all cyberattacks in 2018 were preventable New research shows cyber-security incidents that exposed 5 billion records cost an estimated $45 billion last year. By Marc Wilczek Sep 10, 2019 Cyberattacks Data Breach Technology Industry feature Playbook for stockpiling AI talent: Buy, borrow, build Hiring, upskilling, and strategic partnerships are the cornerstones for assembling talent in data science and AI. CIOs would do well to employ all three approaches. By Clint Boulton Sep 10, 2019 7 mins Artificial Intelligence IT Leadership Staff Management feature Health insurer shifts ERP to the cloud to transform financial operations Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead.u00a0 By Peter Sayer Sep 10, 2019 CIO 100 Digital Transformation Healthcare Industry opinion The purpose of a corporation: sustainability Reconsidering the fundamental driver of corporate valuations is perhaps too much to expect in the short term, but it is a useful way to frame the question of how sustainability can be built into decision-making. By David Mytton Sep 9, 2019 Green IT IT Strategy Technology Industry opinion 4 leadership lessons from a multinational tech executive An executive from multinational IT company Tech Mahindra shares the leadership lessons and career advice based on his unexpected professional journey. By Sudhir Ispahani Sep 9, 2019 IT Leadership opinion 5G: The carrier-grade digital infrastructure for the software-defined factory of the future 5G is here and there has been growing interest in what the next-generation mobile network technology means for industry. Telecom operators and industrial OT (Operational Technology) players have been investigating the use cases and potential value t By Leonard Lee Sep 9, 2019 5G Manufacturing Industry Small and Medium Business opinion Should social media delete “provably false” stories? Itu2019s a dangerous standard that misses the real challenges facing digital platforms. By Mark MacCarthy Sep 9, 2019 Government Legal Technology Industry feature 10 change management mistakes to avoid Poor change management can be a transformation killer. Here's how change initiatives can and do fail, and what can be done to course-correct. By Mary K. Pratt Sep 9, 2019 12 mins Change Management Digital Transformation IT Leadership feature IRS combats fraud with advanced data analytics The Internal Revenue Service deals with billions of dollars in identity theft tax refund fraud every year. Anomaly detection powered by advanced analytics is helping to combat it. By Thor Olavsrud Sep 9, 2019 CIO 100 Digital Transformation Government opinion 3 ways WiFi 6 can revolutionize your network Lofty proclamations for what the emerging wireless standard will do for IoT donu2019t matter much to CIOs caring for the carpeted enterprise. But they will care about three new ways they can leverage WiFi 6 to retool for a much more reliable and cost By Mike Feibus Sep 6, 2019 Mobile Small and Medium Business Wi-Fi feature Digital leaders level up CIO 100 award-winning companies are scaling their transformation efforts, tapping cutting-edge technologies to pursue digital business across the enterprise. By Beth Stackpole Sep 5, 2019 Digital Transformation Financial Services Industry Healthcare Industry opinion The simple way low tech industries can digitally transform The older and more undisturbed a process is, the greater the potential. Simple tools can create immediate and substantial value. By Vini Letteri Sep 5, 2019 Digital Transformation Small and Medium Business Technology Industry opinion How to Increase customer-focused collaboration The theory behind creating a collaborative, customer-focused team is simple. Unfortunately, simple isnu2019t always easy. If theory worked without a glitch, you wouldnu2019t be feeling the pain of missed project deadlines and key stakeholders complai By Randy Pennington Sep 5, 2019 Collaboration Software IT Leadership Small and Medium Business feature Top 10 BI data visualization tools Visual analytics is the core of business intelligence. Here are the tools you need to see through the data. By Martin Heller Sep 5, 2019 Business Intelligence Data Mining Data Visualization feature Introducing GAIL: Great Wolf Lodge’s AI for pinpointing guest sentiment The hospitality and entertainment chain is implementing AI to scan guest comments, a stepping stone to improving customer service amid a major IT modernization. By Clint Boulton Sep 5, 2019 7 mins Artificial Intelligence Digital Transformation Machine Learning opinion 5-stage self-help program for confronting talent debt within your organization IT leaders bemoan the technical debt afflicting their core systems but rarely confront the talent debt afflicting their workforce. This self-help program enables leaders to accelerate the transition from denial to action in dealing with their talent By Mark Settle Sep 4, 2019 IT Leadership IT Skills feature 6 tools that make machine learning easier Vendors are taking the mystique out of machine learning by offering layers for automating data prep and algorithm choices, opening up AI to motivated, data-smart business users. By Peter Wayner Sep 4, 2019 10 mins Artificial Intelligence Data Science Machine Learning opinion Want to create a customer-centric culture? Meet your customers where they are Digital evolution is challenging for a company as large as Qurate Retail Group. But CIO Karen Etzkorn is helping it succeed by creating a customer-centric culture: going where their customers are and elevating the digital experiences. By Martha Heller Sep 4, 2019 CIO Digital Transformation Staff Management opinion Can parenting affect your child’s success in the workforce? Parenting is difficult enough without taking the blame for your childu2019s poor choices. How can your decisions affect your childu2019s success? By Sue Weston Sep 3, 2019 Careers IT Leadership Women in IT opinion The secrets of high-performing teams While a motivated team is important to succeed in todayu2019s competitive business world, a team that embraces entrepreneurial thinking can be a real game-changer. But can that mindset be taught? By RD Jani Sep 3, 2019 IT Leadership feature The rise of the chief digital officer As digital transformations become increasingly customer-centric, organizations are looking for leaders to drive change with the customer in mind. Enter the CDO. By Esther Shein Sep 3, 2019 CIO Digital Transformation IT Leadership feature SBPASC transforms claims processing nationwide Service Benefit Plan Administration Service Corp. has introduced 10 services in a sweeping transformation that has reduced temporary staffing, increased membership engagement and reduced manual tasks. By Sarah K. White Sep 3, 2019 CIO 100 Digital Transformation Healthcare Industry opinion Beyond data recovery: A CIO’s perspective on digital preservation Ensuring your valuable digital information remains accessible and usable is no small feat. It involves planning, resource allocation and application of preservation methods and technologies…and it goes well beyond backup/restore and business contin By Joseph Kraus Aug 30, 2019 CIO Markets Technology Industry feature Ricoh reimagines field service with ‘merged reality’ The Smart Hands project brings together data, communications technology, and subject matter experts to help field-service technicians know everything about repairing and servicing more than 300 product lines. By Thor Olavsrud Aug 29, 2019 CIO 100 Digital Transformation Emerging Technology opinion Delivering results through the magic of experimentation Achieving the desired results for your innovation practice starts with identifying business-driven opportunities; exploring disruptive technology in ways that are fast, cheap, and delight your audience; and focusing momentum on the scope of work, the By Jose Hernandez Aug 28, 2019 Digital Transformation IT Strategy Innovation opinion Effective data modeling Understanding data is a prerequisite to gaining control of any enterprise. But understanding is only useful if that knowledge can be shared and transmitted. Effective data modeling should be a primary focus of any enterprise architect. By John McDowall Aug 28, 2019 Data Mining Data Visualization Technology Industry opinion Tesla, the data company Tesla is harnessing artificial intelligence and machine learning to build one of the most innovative neural networks in the world. By George Paolini Aug 28, 2019 Big Data Machine Learning Markets opinion Waste Management dumps legacy processes, drives digital change Digital technology is changing how Waste Management does business. By applying three levers of digital transformation, the $15 billion logistics company is infusing technology into the business model to drive growth. By Martha Heller Aug 28, 2019 CIO Digital Transformation Staff Management feature 7 secrets of high-performing IT teams Getting staff to move beyond simply meeting basic goals is an art only select IT leaders possess. Here are seven performance-boosting techniques top IT pros rely on. By John Edwards Aug 28, 2019 IT Leadership Project Management Staff Management feature What is process improvement? A business methodology for efficiency and productivity A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn't an exact science. By Sarah K. White Aug 27, 2019 BPM Systems IT Governance Frameworks IT Strategy opinion AWS cloud storage: The flexibility of Elastic Block Storage EBS is an example of how the flexibility and simplicity of utilizing cloud storage has improved in recent years. By Brian E. Thomas Aug 26, 2019 Amazon Web Services Cloud Storage Technology Industry opinion The trait great leaders do NOT have A leader with an open mind is ready to learn, lets the team think creatively and is ready to protect the team. But there's one trait true leaders don't have… By RD Jani Aug 26, 2019 IT Leadership feature Advanced analytics gives health benefit company competitive edge BlueCross BlueShield of Tennessee drills into data to help its partners better tackle budget pressures and member care by getting insights faster. By Thor Olavsrud Aug 26, 2019 Analytics CIO 100 Healthcare Industry opinion Corporate purchasing – an unexpected way to fight climate change Corporations are ultimately going to have to adopt green practices to their entire business or face challenges either from competitors, consumer demand or both. By David Mytton Aug 23, 2019 Green IT IT Strategy Technology Industry opinion The end of project management? IT project management as a discipline has been around for many years. However, is it relevant in the age of digital products? Or can it become a valuable adjunct to IT digital product management? By Myles F. Suer Aug 23, 2019 9 mins CIO Project Management Technology Industry opinion Transparency is the way forward to assess political bias on social media Itu2019s the best response to charges of bias from China and across the political spectrum. By Mark MacCarthy Aug 23, 2019 Government Technology Industry opinion Transforming an insurance and financial services giant to meet customers’ digital expectations Terrance Williams, President of Emerging Businesses and CMO, and Jim Fowler, Executive Vice President and CIO, on driving cultural change at Nationwide, one of the largest insurance and financial services organizations in the US. By Martha Heller Aug 22, 2019 CIO Digital Transformation Staff Management opinion Lack of cybersecurity is the biggest economic threat to the world over the next decade, CEOs say As digital transformation continues apace, CEOs see cybersecurity as the number one threat to the global economy in the next decade. By Marc Wilczek Aug 21, 2019 Digital Transformation IT Strategy Security feature The ‘ride-along’: The transformational CIO’s secret weapon Learning how employees operate is a critical task for CIOs, for whom the 'ride-along' has become essential in serving customers and generating revenue. By Clint Boulton Aug 21, 2019 7 mins CIO Digital Transformation IT Leadership feature Autodesk brings automation to its IT help desk To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work. By Peter Sayer Aug 21, 2019 BPM Systems Digital Transformation ITSM opinion What artificial intelligence means to business analysts Artificial intelligence is no longer a buzz word but a reality for the environments business analysts and many other analysts find themselves working with today. Thereu2019s a real need for analytical skills to learn these new capabilities and identi By Jamie Champagne Aug 20, 2019 Artificial Intelligence IT Jobs IT Skills opinion The new innovation model: monetizing healthcare data Healthcare enterprises are launching programs to monetize patient medical data by offering access to researchers and innovators. How these initiatives can benefit all stakeholders (or leave out some). 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