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Devops IT Leadership

Data privacy is the new strategic differentiator

Pioneering corporations have an estimated nine to 18 months to u201ccompete on data privacyu201d before it becomes table stakes.et

By Richie Etwaru

Data Privacy IT Strategy Technology Industry

Cisco v. Zoom: Who makes the better collaboration room system?

After trying both Zoom Room and Cisco Webex Room Kit, Truebeck Construction found Cisco's single-vendor collaboration room system cost significantly less and was easier to manage.

By Zeus Kerravala

Collaboration Software Digital Transformation Small and Medium Business

How to make open-plan offices more productive

Open offices aim to spur collaboration and innovation but often have exactly the opposite effect. Hereu2019s how to harness their lost promise of productivity.

By Sharon Florentine

Collaboration Software Small and Medium Business Staff Management

10 IT modernization mistakes to avoid

Modernizing IT takes more than just replacing old tech with newer models. It requires a nuanced strategy that considers business needs and objectives alongside technical capabilities.

By Mary K. Pratt

Aug 19, 2019

Digital Transformation IT Leadership IT Strategy

Kaiser Permanente reduces patient mortality with predictive analytics

The managed care consortium's Advance Alert Monitor early warning system uses predictive analytics to identify patients at risk of deterioration within the next 12 hours.

By Thor Olavsrud

Aug 19, 2019

CIO 100 Digital Transformation Healthcare Industry

6 tips for ITIL implementation success

ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.

By Sarah K. White

Aug 16, 2019

ITIL ITSM System Management

Summer 2019: Digital leaders level up

While some companies flirt with digital transformation, experimenting with one-off projects, others make it a key pillar of their enterprise business strategies. Read on to see how some 2019 CIO 100 award-winning organizations are successfully scalin

By CIO staff

Aug 15, 2019

CIO CIO 100 Digital Transformation

Why corporate innovation investment models are becoming more popular

Today CIOs have a better opportunity than ever to be innovative leaders rather than simply manage the tech stack and development teams. By dividing capital between internal R&D and implementing corporate innovation programs to invest in nimble st

By Ben Bloch

Aug 14, 2019

Technology Industry Venture Capital

The 3 benefits tech professionals value most

A competitive salary and expansive health insurance coverage are no longer enough to attract and retain the top tech professionals. How can your organization stand out? We recommend offering the supplemental sort of benefits that tech professionals v

By Monika Dowal

Aug 14, 2019

Careers Staff Management

15 leadership certificate programs to boost your career

Leadership training can help you hone the skills necessary to succeed in high-level positions. These in-person and online certificate programs can help you develop the optimal leadership qualities for your organization and career.

By Sarah K. White

Aug 14, 2019 10 mins

Careers Certifications IT Skills

BofA taps ‘personas’ to ease employees into their roles

Bank of America launched Persona, a data-driven approach to provisioning the appropriate hardware and software to its workforce of 205,000.

Digital Transformation Financial Services Industry IT Leadership

Aug 14, 2019

IT’s role in managing the customer journey

Customer experience (CX) today is paramount to more and more businesses. While technology has a role to play in CX, the starting point is understanding the friction created at each touch point within the customer journey.

By Myles F. Suer

CIO Technology Industry

Enhancing trust in artificial intelligence: Audits and explanations can help

There are a lot of tools available to help with AI audits and explanations and more will be available in the coming years.

By Carl Schonander

Artificial Intelligence Security Audits Technology Industry

What every CIO should know about visual search

Visual search is poised to eliminate friction from the user experience. The the lesser the friction, the higher the sales.

By Danielle Sabrina

Retail Industry Technology Industry Web Search

7 tips for leading remote IT teams successfully

Managing virtual work environments requires an assortment of real-world skills and tools. Here are the tactics that inspire creativity and productivity.

By John Edwards

IT Leadership Staff Management

8 ways the cloud is more complex than you think

The cloud may spark automated push-button fantasies, but the reality of shifting to cloud services is quite a bit more complicated.

By Bob Violino

Aug 12, 2019

Cloud Computing

Eaton’s RPA center of excellence pays off at scale

Industrial manufacturer Eaton formed a center of excellence to test and implement RPA software and establish best practices for automation at scale.

BPM Systems Digital Transformation Robotic Process Automation

Aug 12, 2019

How Zulily targets shoppers with hyper-personalized offers

The online retailer turns squads of developers, data scientists and product managers loose to build machine learning software and other critical business capabilities.

Agile Development Data Science Retail Industry

Aug 9, 2019

Digital M&A: How to successfully execute a digital merger

M&A can be a source of competitive advantage, or a resource-consuming distraction, depending on how well you execute the integration of the merging companiesu2019 digital operations.

By Chris Davis

Digital Transformation IT Leadership Mergers and Acquisitions

Are you blinded by the promise of AI?

While many businesses are fueled by their ambition to implement AI initiatives, few understand how it can work for their businesses. How do we keep our AI ambitions in line with the business needs of our organization?

By Anna Frazzetto

Artificial Intelligence IT Strategy Technology Industry

Heeding the call: How (and why) to volunteer your IT skills

For IT leaders looking to give back, doing meaningful volunteer work offers something your day job may not: Becoming part of the solution. Here's how to give back by getting involved.

By Christina Wood

IT Leadership

IHG books big tech transformation

The operator of Holiday Inn Express and other hotel chains is facilitating a large-scale transformation that includes people, process and technology.

CIO 100 Digital Transformation IT Leadership

IT leadership’s new rules of engagement

CIOs driving digital transformation are operating from a different playbook than in the past, including more focus on customers, business strategy, and oversight of new revenue and functional areas.

By Beth Stackpole

Aug 7, 2019

CIO IT Leadership

Driving digital innovation: 6 steps to get company leaders on board

With new technology revolutionizing the construction industry, Structure Tone needed to get company leaders up to speed and on board with digital innovation plans. So, CIO Terry Robbins created a six-step strategy.

By Martha Heller

Aug 7, 2019

CIO Digital Transformation IT Leadership

Digital transformation – don’t leave talent development crumbs on the table

When it comes to digital transformation, if you donu2019t recognize next generation talent development opportunities at the very beginning, the overall benefits derived from the program will be much less.

By Jeff Lazarto

Aug 6, 2019

Digital Transformation IT Leadership Staff Management

AI/ML in education closes the gap on income inequality

Education for all is the most profound productive and precise answer to income inequality. History has shown time and time again that education in reading, writing and math is the great economic leveler for every human being throughout the globe. Art

By Robin Austin

Aug 6, 2019

Education Industry Machine Learning Technology Industry

The hot market for data science and analytics

The value of improved data analytics, integration and visualization has surged in importance in recent years, highlighted by many recent acquisitions of companies in the space. CIOs should prioritize team education, modern toolsets and processes to t

By Ben Bloch

Aug 6, 2019

Analytics Big Data Data Science

Enterprise architecture short- and long-term wins

As they incorporate business architecture into their practice, enterprise architects are becoming essential contributors to the success of their organization.

By Daniel Lambert

Aug 5, 2019

Enterprise Architecture IT Leadership IT Strategy

Cleaning up the legacy mess so the business can innovate

Business innovation doesnu2019t come from cleaning up the mess common to many legacy systems. However, not fixing the mess can certainly slow or limit the ability to innovate.

By Myles F. Suer

Aug 5, 2019

CIO Digital Transformation IT Strategy

The future of IT leadership: 5 new roles CIOs must master

If you think technology leaders' jobs have changed a lot over the past few years, just wait. Here are five new roles all CIOs must take on in the years ahead.

By Dan Tynan

Aug 5, 2019 12 mins

CIO Careers IT Leadership

Scaled agile helps modernize Guardian’s operations

Guardian CIO Dean Del Vecchio has reduced technical debt, instituted a scaled agile development model, and embraced the cloud in a bid to vault rivals in the insurance industry.

Agile Development Digital Transformation IT Leadership

Aug 5, 2019

Set goals to live by – and make them HARD

Women do better with goals that are heartfelt, animated, required and difficult (HARD). Yet companies prefer SMART goals (specific, measurable, actionable, realistic and timebound).

By Sue Weston

Aug 2, 2019

IT Leadership

Are CIOs truly prepared for the next economic downturn?

Organizations found themselves in a precarious position during the last economic downturn. Here is a list of things to consider before the next one hits.

By Tim M. Crawford

Aug 2, 2019

Budgeting CIO Technology Industry

CIOs must embrace a whole-brain approach to leadership. Here’s how

Leadership teams that embed whole-brain thinking across the enterprise drive greater financial results than those that donu2019t. These steps will help CIOs become whole-brain thinkers.

By Diana Bersohn

Aug 2, 2019

C-Suite CIO IT Skills

How to prepare for (and ace) the technical interview

Technical interviews can make or break your chances for landing a new job. Here's how to prepare yourself for success, even if you're a self-taught programmer.

By Rich Hein, Sharon Florentine

Aug 2, 2019 12 mins

CIO IT Jobs IT Skills

10 customer experience strategies IT should target next

CIO are increasingly being asked to help attract, manage and support customers. These technologies and practices can help enhance your companyu2019s CX and fuel revenue for your digital transformation.

By Mary Branscombe

Aug 1, 2019

Analytics IT Strategy ITSM

Smart devices may be hazardous to your health

As mobile devices and digital assistants continue to proliferate in all aspects of our lives, the World Health Organization is starting to urge caution, as testing is beginning to show alarming results.

By Robin Austin

Jul 31, 2019

Laptops Smartphones Technology Industry

10 reasons software projects are slower than we expect

Despite efforts to re-engineer software development with new methodologies and tools, projects still warp time lines thanks to bureaucracy, new demands, and the nature of code.

By Peter Wayner

Jul 31, 2019

Agile Development Software Development

Analytics helps Mercedes-AMG Petronas Motorsport F1 team take pole position

For Mercedes-AMG Petronas Motorsport, data visualization, predictive analytics, and AI were key to winning its fifth consecutive Formula One World Constructor's Championship in 2018.

By Thor Olavsrud

Jul 31, 2019

Analytics

It’s all about the data

Gaining control of an enterpriseu2019s data is a key element in taming enterprise complexity. But control without understanding is a recipe for trouble. Understanding data is an obligation of every enterprise architect.

By John McDowall

Jul 30, 2019

IT Strategy Master Data Management Technology Industry

What’s in the DNA of an innovator?

An innovation practice starts with a leader who can articulate the tangible value to the organization by cultivating key relationships, developing resiliency and understanding the financials, strategies, markets, products and consumers of the product

By Jose Hernandez

Jul 30, 2019

IT Leadership Innovation

10 signs outdated IT systems are killing your business

When an IT asset turns into a business liability, an update or replacement is imperative. Here's how to know it's time to take action.

By John Edwards

Jul 30, 2019 8 mins

Digital Transformation IT Leadership IT Strategy

IT resume makeover: Finding the right aesthetic and format

IT leaders must work to hone their resumes, but equally important is making sure the format and flow catch the attention of recruiters and application tracking systems alike.

By Sarah K. White

Jul 30, 2019

CIO Careers Resumes

Kubernetes security: Best practices for enterprise deployment

A well-laid plan, with all the stakeholders involved upfront, is the first step in building a more secure container environment.

By Brian E. Thomas

Jul 29, 2019

Containers Security

5 outdated technology practices that doom digital transformations

What IT terms and concepts are dated u2013 and what ideas are replacing them? More importantly, how do these outdated concepts doom and derail digital transformation programs?

By Isaac Sacolick

Jul 29, 2019

Agile Development Devops Digital Transformation

Who should really be driving digital transformation?

The C-suite is getting crowded with a growing number of digital leaders. Does this mark a shift to team-based leadership? Or can CIOs still lead transformations alone?

By Stacy Collett

Jul 29, 2019 10 mins

CIO Digital Transformation IT Leadership

TIAA accelerates software delivery with IT-business union

TIAA built a new platform to accelerate the way it brings on new clients. The system, called Refactor, uses scaled agile, DevOps and domain-driven microservices.