Cloud Computing

Turning an Outsourcer Into a Strategic Partner

How Hallmark Cards transformed an outsourcing relationship from one that just supplied IT support into a partnership that provides strategic advice.

Is Offshoring Different in the Cloud?

IT has been offshoring projects for 20 years. How does cloud computing change the situation?

On Eve of Office 365 Release, Google Airs It Out

The cloud brawl between Google and Microsoft heated up today as Google hurled some more fightin' words about Office 365 via a company blog post.

Cloud Computing’s Present and Future: What You Need to Know

Cloud computing is entering companies with the momentum of a locomotive, writes CIO.com virtualization blogger Bernard Golden. Here, he shares the striking facts about cloud computing's present and future that he obtained while attending recent

3 Steps for Better Data Center Capacity Planning

Capacity planning is no longer just a process aimed at forecasting hardware needs; it's the key to understanding and optimizing the cost of running business services through platform selection. Forrester recommends updating today's capacity

BPOS Cloud Outage: Microsoft Tweets to Calm Nerves, Give Updates

Microsoft quickly restored today's ill-timed but short-lived BPOS outage, using Twitter as a forum to update and reassure customers. But is this one cloud outage too far?

8 Questions to Ask Prospective Cloud Vendors

From security concerns and challenging migrations to hidden costs and compliance, cloud deployments are fraught with pitfalls. IT analyst Bill Claybrook shares his advice for vetting cloud vendors.

Rebuilding IT post-recession: Hire for the future, not the past

Supporting Office 2010: Tips for Preventing Help Desk Calls

After an Office 2010 migration is complete, support issues are inevitable. Here are four Office 2010 support tips for staying ahead of user gripes and reducing service desk calls to help make the most of your Office 2010 investment.

Cloud CIO: In Defense of Corporate IT

The threat that cloud computing poses to CIOs and IT professionals' careers does not stem from cloud computing rendering corporate IT departments irrelevant. Rather, it comes from CIOs' and IT professionals' failure to face the revolut