Digital Transformation | News, how-tos, features, reviews, and videos
From business continuity challenges to pricing model modifications, the COVID-19 pandemic is having far-reaching effects on IT service delivery, as IT leaders adjust and prep for the new, new normal.
Digital transformations are struggling to produce value, delivering less profit than expected, thanks to several pitfalls unique to the digital journey and an inability to pivot midstride.
Digital disruption is more than just an organizational existential threat. Here are five key disruptors that are reshaping the CIO role — and the skills IT leaders will need to adapt.
Don't let cost-cutting derail your digital transformation; take these steps to strengthen supplier relationships.
The human experience is tied to the tangible results a company sees, such as increased customer loyalty, higher employee retention, and overall business performance. It’s time to start driving better customer experiences today.
CIOs opting to hunker down and wait out COVID-19 should think again. By revving up their digital business strategies, they position themselves for growth when the pandemic subsides, say experts and CIOs.
Chatbot success hinges on the right NLP algorithms and regular upkeep, experts say. Here's how to ensure your chatbot initiative pays off.
Overhauling your product and services development and delivery process at the organizational level can help ensure digital success.
HCD is a design framework centered around end-user desires and needs. Implementing it can help your company design and deliver high-quality products and customer experiences.
Will a promising new technology be truly transformative or destructively disruptive? Only due diligence will reveal the truth.
An innovative initiative is only as successful as it is secure. Here's how CIOs are balancing risk-taking with risk aversion.
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