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7 Things You Need to Know About WhatsApp

WhatsApp may have the most users but it's clearly not the only messaging app out there. In fact, it faces at least 50 competitors. So what makes WhatsApp a $19 billion baby?

6 mrt. 2014 4 mins

Facebook Mobile Apps Social Networking Apps

Red Hat Extends JBoss with Open Source BPM

Red Hat is extending JBoss up the middleware stack with a new business process management suite that gives organizations advanced decision and process automation capabilities.

4 mrt. 2014 6 mins

BPM Systems Open Source

How Gamification Makes Customer Service Fun

One company is using gamification to change the customer service paradigm from frustrating to fun -- and customers are loving it.

3 mrt. 2014 4 mins

CRM Systems Careers Consumer Electronics

Ogilvy and Mather Updates Knowledge Management System for the Social Age

Yuri Aguiar, CIO at Ogilvy and Mather, says a new social, intranet-based portal manages the company's content and has become 'a vital and vibrant place for our employees around the world to quickly find each other and the information they n

26 feb. 2014 3 mins

CIO Collaboration Software Small and Medium Business

Cloud-based Ecommerce Platforms Give Retailers Global Flexibility

French cosmetics company Clarins uses Demandware for international ecommerce expansion.

26 feb. 2014 3 mins

Cloud Computing E-commerce Software SaaS

7 ways to create a successful integrated marketing campaign

Marketing experts share their strategies for developing a successful marketing campaign in today's multichannel, mobile, social-media-driven world.

26 feb. 2014 5 mins

E-commerce Software Internet Marketing

How IT Can Establish Better Cloud Control

There's no getting around it: Employees who use SaaS applications are more irresponsible about password security, file transfer and IT compliance. But IT's failure to communicate about risky behavior and provide tools to help employees do t

24 feb. 2014 8 mins

Cloud Security IT Governance SaaS

4 Ways Consumers, Banks and Retailers Can Collaborate to Stop Data Breaches

The issue of online data breaches is out of hand, according to CIO.com blogger Bill Snyder, and something needs to be done. Here are four ways banks, retailers and their customers can work together to address the problem.

19 feb. 2014 3 mins

Data Breach E-commerce Software

The Art of Writing in the Age of Algorithms

A Web-based app promises to help you write like Hemingway. But does HemingwayApp, based on an algorithm that analyzes your words using Hemingway's rules on writing, offer a useful service or does it just exploit the Hemingway name?

14 feb. 2014 3 mins

Enterprise Applications Internet SaaS

7 Ways Crowdsourcing Can Boost Your Brand and Customer Loyalty

Businesses share their crowdsourcing success stories and explain the different ways to enlist and use the crowd (communities of professionals, customers and employees) to improve and even help market your products and services.

13 feb. 2014 6 mins

E-commerce Software Internet Marketing

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