Enterprise Applications

What Are The Best Open Source CRM Applications?

Five Best Practices for Implementing SaaS CRM

Software-as-a-service CRM has gone mainstream, says Forrester Research. A new report identifies five key strategies and tactics, including building a business case and negotiating a good service contract, that companies have discovered and used to re

Will SaaS Have a Friend in CIOs?

Why Storage and Data Management Will Kick Your Butt

Tools for Business Process Management

A look at some of the leading BPM vendors and their offeringsrn

Wyeth’s Prescription for Business Process Management Success

By putting business process ahead of technology, the drug giant laid the groundwork for BPM success.

CIOs Embrace On-Demand Software. Really, They Do.

Due to vendors paying attention to security and compliance concerns, CIOs are looking to utilize the low-maintenance and low-cost associated with SaaS, according to the CEO of one SaaS vendor.

Study: Apple, Nokia, Dell Tops Among Global Supply Chains

AMR Research's annual list of the top 25 supply chains puts Apple at the top for meeting iPhone demand. Procter & Gamble, IBM, Wal-Mart, Toyota top list of global manufacturers and retailers. Read who else is on the list.n

Retailers Aren’t Sold on In-Store Mobility and Wireless Systems

A recent Retail Systems Research report explains why retailers aren't rolling out mobile applications for their employees and customers, even though they should be.

Four Tips for Crafting a Document Retention Policy

CIOs share strategies for creating a document retention policy