Enterprise Applications

NYC Taxi Cab Drivers Up in Arms Over Tracking Tech: “GPS is a BAD Deal”

My Vision of an Open, User-Friendly Error-Reporting System

Dearly Departed: Companies and Products That Didn’t Deserve to Die

Some products just didn't deserve to die. But they did, because the companies made bad business decisions. We revisit several of our favorites--from minicomputers to software utilities--and mourn the best and brightest that died an untimely deat

Google Isn’t Going Anywhere

CRM Growing, Partially Due to Demand for Software as a Service

AMR Research predicts customer data integration and data quality will be the two big initiatives seeing the heaviest investment in the coming years. The study also reports an increase in inquiries about mobile technology and customer relationship man

Executives Are Still Not Sold on Unified Communications. But I Am!

IBM Gets It

Multi-Channel CRM: It’s in Your Future

Answer the phone!

Enterprise 2.0 Definition and Solutions

Enterprise 2.0 topics covering definition, objectives, systems and solutions.

Microsoft Fights Search War With Freebies