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Industry | News, how-tos, features, reviews, and videos

news analysis

ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.

16 sep. 2020 6 mins
ERP Systems ITSM Technology Industry
feature

Edge computing’s epic turf war

The line separating IT and operational technology is getting blurrier. Will edge computing make or break the IT/OT relationship? IT leaders weigh in.

14 sep. 2020
Edge Computing Internet of Things Manufacturing Industry
feature

8 tips for avoiding IT staff burnout during a pandemic

IT leaders get creative managing remote tech teams working from the confines of home offices. Hereu2019s how they alleviate burnout that threatens to crater WFH life.

21 aug. 2020 6 mins
Collaboration Software Remote Work Small and Medium Business
news analysis

SurveyMonkey STEPs up battle for experience measurement market

Just as SAP prepares to sell a stake in Qualtrics, rival SurveyMonkey is doubling down on its enterprise partnerships, offering CIOs an opportunity to optimize spend and results in this emerging area.

11 aug. 2020
CRM Systems ERP Systems Technology Industry
feature

5 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights.

10 aug. 2020 8 mins
Artificial Intelligence IT Strategy Technology Industry
feature

Inside Vodafone’s massive S/4HANA migration

One of the largest monolithic SAP installations in the world is now on S/4HANA, thanks to successful data prep and reskilling efforts.

6 aug. 2020
ERP Systems IT Leadership Telecommunications Industry
news

SAP CEO outlines new directions at Sapphire Now

Christian Klein, sole CEO since April, emphasized sustainability and an ambition to provide more industry-specific solutions at its flagship virtual event.

26 jun. 2020
ERP Systems SAP Technology Industry
opinion

3 steps to creating an inclusive remote workplace

Bringing your whole self to work now includes showing up with your socioeconomic class as the backdrop and brings new challenges around equity and access.

4 jun. 2020 5 mins
Collaboration Software Diversity and Inclusion Small and Medium Business
news

With Process Fabric, Pega seeks to weave together enterprise apps

Pegasystems is aiming its 'platform for platforms' at enterprises struggling to automate business processes that sprawl across multiple systems.

3 jun. 2020 5 mins
Enterprise Applications Robotic Process Automation Technology Industry
news

Sharp IT budget cuts expected in wake of COVID-19

Gartner and IDC see global IT spending dropping precipitously this year, with cloud services an exception as enterprises accelerate transformational strategies.

27 mei 2020
Budgeting Technology Industry