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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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CarMax drives business value with GPT-3.5

The omnichannel used-car retailer is increasing customer prospecting efforts and enhancing the customer experience through its adoption of Azure OpenAI and the language models behind ChatGPT.

5 mei 2023 6 mins
CIO 100 Digital Transformation Generative AI
case study

Fletcher Building CIO’s blueprint to digitally transform

As CIO of a large multi-national corporation, Joe Locandro is implementing an ambitious transformation agenda that serves both as a unifying platform for the company and a launchpad for dynamic digital innovation.

5 mei 2023 5 mins
CIO Digital Transformation ERP Systems
case study

i-Pro Americas goes hands-on with S/4HANA data migration

For those who handle IT for a spin-out company, it pays to get guarantees from the previous owner to have access to historic data for as long as needed.

4 mei 2023 9 mins
CIO Data Management Mergers and Acquisitions
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CIOs heed the call for customer-centric IT

With customer experience tied directly to the enterprise balance sheet, IT leaders are leaving no stone unturned in taking their companies’ CX strategies to the next level.

4 mei 2023 7 mins
Digital Transformation Employee Experience Generative AI
brandpost Sponsored byVMware

9 ways to avoid falling prey to AI washing

Nearly half, 42%, of Australia’s federal government rely on cloud solutions and services from Macquarie Government, including those with the most stringent cybersecurity requirements.

2 mrt. 2023 5 mins
Data and Information Security IT Leadership
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9 ways to avoid falling prey to AI washing

CIOs are under increasing pressure to call out misleading AI claims from vendors. Various strategies offer the best line of defense.

3 mei 2023 11 mins
Artificial Intelligence CIO Vendor Management
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Digitizing in tough times: ‘Support users, not systems’

Interest rate increases and inflation hit the Swedish economy hard. As a result, construction and civil engineering company Peab had to assess projects more rigorously, with strategic IT investment at the center of every decision. CIO Klas Antoni exp

3 mei 2023 8 mins
CIO Construction and Engineering Industry Digital Transformation
opinion

5 surefire ways to derail a digital transformation (without knowing it)

Leading complex, interrelated digitive initiatives is challenging enough without setting back your strategy by falling prey to these common DX leadership mistakes.

2 mei 2023 7 mins
Digital Transformation
case study

How VWFS SA’s CIO helps drive online car purchases

With consumers starting their search for new vehicles online, and even visiting showrooms and test driving cars virtually, Volkswagen Financial Services South Africa had to modernize their digital processes in order to keep up with demand.

1 mei 2023 5 mins
Automotive Industry CIO Digital Transformation
case study

BNY Mellon banks on AI to improve master data

Tighter regulation and a quest for greater efficiency mean that banks are always looking for better ways to clean up their data. BNY Mellon is using an AI-based tool to help with entity resolution in its customer database.

28 apr. 2023 7 mins
Artificial Intelligence CIO Chief Data Officer
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Skandia’s CIO drops ‘lift and shift’ to spur consolidation

Swedish financial services corporation Skandia is steadily consolidating. The key challenge for Johan Clausén, however, is tackling the complexity of the systems and business logic, rather than the old technology itself.

28 apr. 2023 6 mins
CIO Cloud Management Digital Transformation