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IT Management

IT Management | News, how-tos, features, reviews, and videos

interview

United Airlines’ AI strategy: The airline that makes decisions fastest wins

CIO Jason Birnbaum explains how years of strategic data investments have positioned United to use gen AI for faster decision-making in both customer communications and internal operations.

30 apr. 2025 6 mins
CIO Generative AI Transportation and Logistics Industry
opinion

Managing the many we’s of IT

CIOs must reflect on who the ‘we’ really is when it comes to IT — a collective that should be more organizationally inclusive than you might expect.

29 apr. 2025 5 mins
Business IT Alignment IT Leadership Staff Management
opinion

The leadership imperative in a technology-enabled society — Balancing IQ, EQ and AQ 

For IT leaders, smarts alone won't cut it. Emotional intelligence and adaptability are now essential for driving innovation, resilience and strategic growth.

22 apr. 2025 13 mins
Careers IT Leadership Staff Management
news analysis

CIOs could improve sustainability with data center purchasing decisions — but don’t

Data center customers and operators worry about their environmental impact, but few let the problem influence procurement practices. CIOs should step up before signing deals.

22 apr. 2025 5 mins
Budgeting Green IT IT Strategy
brandpost Sponsored byAvanade

Global tariffs shake up CIOs’ IT agendas

Generative AI has the power to transform public services and deliver significant efficiencies. With Microsoft Copilot, the technology is already here.

20 feb. 2024 4 mins
Generative AI Innovation
feature

Global tariffs shake up CIOs’ IT agendas

Anticipating impacts to infrastructure pricing and supply chains, CIOs are decreasing capital expenditures, scaling back projects, and mapping out strategies for coping with tighter budgets.

21 apr. 2025 9 mins
Budgeting Government Technology Industry
feature

8 ways diversity and inclusion help teams perform better

Despite recent attacks on its theory and implementation, DEI provides organizations with many benefits, including better financial results, access to talent, innovation, and improved problem-solving.

18 apr. 2025 13 mins
Diversity and Inclusion Staff Management
feature

CIOs are overspending on the cloud — but still think it’s worth it

AI projects and developer use have driven cloud bills beyond expected levels at most organizations, but CIOs still see the cloud as the cheaper alternative.

15 apr. 2025 6 mins
Budgeting Cloud Computing IT Strategy
opinion

Dealing with prima donna IT superstars

Tech gurus are invaluable to IT operations, towering like redwoods over the rest of IT in skills and knowledge. And these same people can be very difficult to work with. Here’s how CIOs and project managers can cope.

15 apr. 2025 8 mins
IT Leadership Staff Management
feature

CIOs recalibrate IT agendas to make room for rising AI spend

The rush to invest in AI has reconfigured IT’s priority list, exposing some organizations to future risks as legacy tech lingers, architecture updates get backburnered, and work with other emerging technologies peters out.

14 apr. 2025 8 mins
Artificial Intelligence Budgeting IT Strategy
news analysis

IT compensation satisfaction at an all-time low

The answer might not be in paying more money as much as rethinking IT roles to make tech talent happier.

14 apr. 2025 4 mins
IT Jobs Salaries Staff Management