IT Operations

ServiceNow, Celonis team up to power process automation

Early next year, a joint offering will mine processes to identify opportunities for optimization and provide the platform on which those processes can be automated.

Buyer’s guide: Top 11 agile tools for project management

Keep your projects humming with these tools geared for teams committed to agile practices and workflows.

How UAE’s new data law will change the way enterprises use personal data

The UAE's planned data law will address privacy concerns, placing limits on entities seeking to profit from personal data, and is expected to have far-reaching consequences for enterprises.

ServiceNow ‘Rome’ emphasizes employee experience

CIOs weigh in on ServiceNowu2019s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.

11 dark secrets of application modernization

11 dark secrets of application modernization

Dragging legacy apps into the modern era is a key pillar of digital strategies today. It's also harder, more costly, and less rewarding than you might think.

AIops buyer’s guide: Top 10 AIops platforms

Infrastructure monitoring tools injected with artificial intelligence and machine learning algorithms can anticipate and analyze events and alerts, keeping your enterprise stack humming.

IT asset management (ITAM): Best practices and certs for optimizing IT assets

ITAM is a centralized approach to managing IT systems and assets. A strong ITAM strategy will help you oversee and optimize the wide range of technology at the heart of your business.

7 new rules of project management

COVID-19 has greatly affected the future of work and how teams collaborate to get projects done, resulting in significant changes in the skills and strategies necessary to succeed as a project manager.

What is iPaaS? Integrating data flows to create new services

An integration platform as a service (iPaaS) is a cloud-based tool for linking existing applications and data flows into new services. Here are the key use cases, examples, and vendors.

The hard truth about IT process success

Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin.