IT Strategy

At the center of the AI experience

AI centers of excellence seek to explore the tech’s enormous potential, and for two multinationals in particular, the purposes might be similar but approaches to organization and training vary.

Why we said no to AI chatbots

Short answer? Because we fixed the root cause instead of slapping a high-tech Band-Aid on a broken system.

5 tactics to reduce IT costs without hurting innovation

From smarter infrastructure to tighter CFO partnerships, IT leaders are finding practical ways to trim budgets while still advancing transformation.

Indian IT outsourcing layoffs put service stability on the line for CIOs

As India’s tech giants trim thousands of mid-tier jobs, CIOs must reassess delivery resilience, renegotiate contracts, and shore up in-house AI skills before costs climb and service quality dips.

Kieran Gilmurray: AI strategy without purpose is pointless

Kieran Gilmurray: AI strategy without purpose is pointless

Kieran Gilmurray, whose company was recently named one of the Top 50 thought-leading companies on agentic AI in 2025, discusses the importance of foresight, ethics, and business impact.

Hard lessons from a chaotic transformation

Persistence pays off after three years of digital and cultural change at a tourism giant.

CAIOs drive better AI results, but companies still lag on AI leadership

Organizational AI maturity matters. Dedicated leadership, strong governance, and strategic use of metrics can improve results and set the foundation for long-term AI success.

Buyer’s remorse: What to do when an IT purchase isn’t a great fit

Due diligence sometimes doesn’t fully pan out in staving off purchase regret. By acting quickly to leverage out clauses and renegotiation opportunities, CIOs can make the best of a difficult situation.

Rethinking and realigning IT for the AI era

CIOs from a range of industries discuss how AI’s emergence as a transformative force is leading them to adapt and reimagine how IT operates to better harness the technology’s potential to revolutionize their business.

How to beat the odds in tech transformation

Most tech transformations fail — unless you dare to go big, get personal and prove you're worth the disruption from day one.