IT Strategy

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IT mission, vision and values statements: Foundations for success

Compelling vision, mission, and value statements provide brief but powerful descriptions of an enterprise's purpose and method of operating.

29 jun. 2018

IT Leadership IT Strategy

IT as a product: Rethinking IT service delivery

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

27 jun. 2018

CIO IT Leadership IT Strategy

9 ways to get more value from business intelligence in 2018

Improved customer relations, increased employee productivity, new revenue streams u2014u00a0big benefits await those who breathe new life into their business intelligence strategies.

26 jun. 2018

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6 most-dreaded IT projects

Patching old systems, migrating email to the cloud, unsupported compliance mandates, and ERP upgrades are some of the jobs IT pros dread most.

25 jun. 2018

CIO Compliance Patch Management Software

3 ways CIOs can change the CEO’s perception of IT from cost center to strategic

CIOs that want to drive transformation should champion customer impacting programs and empower IT lieutenants to pursue operational efficiencies.

22 jun. 2018

CIO IT Leadership IT Strategy

6 steps to help drive consumers to your direct channels

As businesses develop ever more complex distribution strategies for selling goods or services online, the integrity and parity of prices on your owned digital channels has never been more important.

21 jun. 2018

IT Strategy Marketing Technology Industry

How AI is reshaping IT operations

IT organizations are adopting AI-based tools to improve support, optimize infrastructure, and predict system breakdowns, freeing up staff for higher-value tasks.

13 jun. 2018 14 mins

Analytics Artificial Intelligence IT Strategy