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IT Strategy

IT Strategy | News, how-tos, features, reviews, and videos

opinion

The future of CRM

What is the state of CRM and where should CRM tool vendors be going? Here's what CIOs have to say.

8 jun. 2018
CIO CRM Systems Technology Industry
opinion

Onshore vs. offshore: 8 trends driving IT support back home

When it comes to IT outsourcing, more companies are reporting plans to increase spending nearer to their own shores than u201coffshore.u201d This has several implications for CIOs and IT leaders.

8 jun. 2018
IT Skills IT Strategy Technology Industry
opinion

4 resource management practices that improve business agility

Resource management is the most complex component of any services business. It is also the most misunderstood.

5 jun. 2018
Digital Transformation IT Leadership IT Strategy
opinion

The dark secrets of enterprise architecture

Architecture matters too much to entrust to a framework or methodology. But donu2019t worry: Not having a methodology isnu2019t a problem; itu2019s a liberation.

5 jun. 2018
Enterprise Architecture IT Leadership IT Strategy
tip

How CIOs transform IT for the digital era

CIOs are disrupting their IT departments, introducing new operating models to stay ahead of digital changes driving their respective industries.

1 jun. 2018
CIO Digital Transformation Technology Industry
feature

Cyber insurance: Is it worth the investment?

While cyber liability insurance policies are complex and proving claims can be daunting, CIOs in the midmarket space agree access to resources provided in the policies make the investment worthwhile.

30 mei 2018
Cybercrime Data Breach Disaster Recovery
feature

10 do’s and don’ts for crafting more effective SLAs

SLA adherence is no guarantee of outsourcing success. Here's how to avoid seeing red when all the lights on the service delivery dashboard are green.

30 mei 2018
Budgeting IT Strategy Managed Cloud Services
opinion

4 lessons for CIOs of the future

From artificial intelligence to skills gaps and social immobility, chief information officers face many challenges.

24 mei 2018
CIO IT Leadership IT Strategy
opinion

Seeing the big picture in digital initiatives

Why and where to look.

23 mei 2018
Digital Transformation IT Leadership IT Strategy
opinion

For your digital transformation, it’s not enough to retool – it’s time to rewire

The promise of digital transformation is inspiring, but you need to balance your commitments for digital capability development against financial objectives. Smart work and resource management solutions can make the difference between falling behind

21 mei 2018
Digital Transformation IT Leadership IT Strategy