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Red Hat Takes Customer Service to Next Level With Predictive Analytics

Red Hat's core business isn't software. It's actually customer service, and in order to take it to the next level the company turned to a domestic outsourcing provider to solve customer problems before they happen using predictive big

30 Jan 2014 4 mins

Big Data IT Strategy Outsourcing

How to Make Your Enterprise as Agile as a Startup

The accepted wisdom is that startups are agile and innovative and large enterprises are followers. But these six IT trends may be changing all that, giving large enterprises the capability to compete as innovators.

29 Jan 2014 6 mins

Big Data CIO Developer

How to Kickstart Your Data-Driven Marketing Efforts

Most marketers agree that big data and data driven-marketing are becoming a critical part of the marketing discipline, but many are unsure how to get where they need to go. Check out this infographic for 10 ways to get started with data-driven market

28 Jan 2014 2 mins

Big Data IT Strategy Internet

Government Eager (But Struggling) to Make Data Available to Businesses

The Obama administration is pressing agencies to unlock data sets to provide a foundation for startup businesses in sectors ranging from healthcare to transportation. But for now much of that data remains trapped in government systems.

25 Jan 2014 4 mins

Government Government IT Healthcare Industry

Hortonworks Brings Hadoop 2.0 to Windows

The Hadoop specialist has announced the general availability of Hortonworks Data Platform 2.0 for Windows, which is designed to bring the power of Hadoop 2.0's YARN-based architecture to Windows data centers.

22 Jan 2014 3 mins

Big Data Small and Medium Business Windows

NFL’s CIO Looks to Improve Fan Experience With In-Stadium Tech

NFL CIO Michelle McKenna-Doyle talks about plans to encourage NFL teams to deploy Wi-Fi and analytics engines in their stadiums. The goal is to improve the in-stadium experience, to allow fans the ability to use their mobile devices to consume more f

21 Jan 2014 5 mins

Big Data CIO Small and Medium Business

C-Level Execs Value Data, Have No Idea What to Do With It

Almost all C-suite executives at large enterprises believe data and analytics are important to their business, but most are struggling to become data-driven businesses -- and more than half say they don't even know what data to collect.

18 Jan 2014 5 mins

Big Data Business Intelligence CIO

8 Ways to Use Web Analytics to Increase Online Sales

Experts share their top tips on how businesses should interpret and use Web analytics reporting to improve customer engagement and increase purchasing on their websites.

17 Jan 2014 6 mins

E-commerce Software IT Strategy Retail Industry

20 SEO Tips, Trends and Predictions for 2014

Google made big changes to its search engine algorithm in 2013. What will those updates mean for search engine optimization in 2014? SEO experts offer their advice for the new year.

17 Jan 2014 13 mins

Analytics Internet Marketing

How GIS Skills Can Help You Find Your Next Tech Job

If you're looking to land a job in the hot big data arena, having geographic information services skills can give you a competitive edge.

17 Jan 2014 4 mins

Big Data Database Administration IT Jobs

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