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Vendor Management: Write Statements of Work That Keep IT Projects on Track

Don't let contractors define their own deliverables. Negotiating detailed statements of work reduces project delays, cost overruns and even the likelihood of failure.

15 Apr 2010

Legal

Social Media Safety: Acceptable-Use Policies Are Critical

Allowing access to social networking sites can open businesses up to a plethora of security risks. The key to success, Forrester Research says, is a strong acceptable use policy. Here's how to craft one.

9 Apr 2010

IT Strategy Legal Social Networking Apps

How to Devise a Stellar Social Media Policy: NASA’s Tips

Social media policies make sense to protect employees and businesses in the age of Facebook and Twitter. For expert perspective on how to create a social media policy, consider this advice from the team that wrote NASA's rules.

20 Mar 2010

IT Governance Legal Twitter

Forensics Tools Help Companies Investigate Intrusions Remotely

For global companies, forensics applications provide another weapon in the security arsenal.

18 Mar 2010

Cybercrime Legal

Before Apple vs. HTC: Tech’s 5 Most Sensational Patent Cases

Apple is taking on HTC in what could be a colorful patent case, if history is any guide. Here, we look back at five of Silicon Valley's most famous patent battles, from the graphical user interface to the BlackBerry.

6 Mar 2010

Computers and Peripherals Intellectual Property

Compliance Under a Cloud

Cloud services buyers beware: vendors must address security regulations

25 Feb 2010

Cloud Computing Legal

IT Outsourcing: Landmark Ruling Against HP’s EDS Gives Customers New Power

A recent U.K. court finding against HP's EDS for failing to deliver on its sales pitch could radically change the dynamics of outsourcing everywhere.

11 Feb 2010

Legal Outsourcing

Software Audits on the Rise: Survival Tips

Enterprises faced an increased number of software audits from revenue-hungry vendors in 2009, as well as new types of disputes, says a new Forrester report. Here are some areas to watch, plus advice on playing smart defense with "traffic cop&quo

7 Jan 2010

ERP Systems Legal Risk Management