Digital Transformation

Digital transformation’s dark secret

Much of what passes as digital transformation these days is more cosmetic than foundational. The root of true change is deeper than you think.

Taking a counterintuitive approach to business strategy and technology deployment

As CIOs embrace disruptive technologies, a counterintuitive approach to strategy and execution is key.

Education Payroll adds ‘flexible workspaces’ to business continuity strategy

Synchrony banks on AI in digital transformation

Synchrony has pushed all in on artificial intelligence, machine learning, and robotic process automation to improve customer service, fight fraud and automate repetitive tasks.

How to break down the enormity of change for IT modernization

The future of work demands not only an agile, experience-centric, customizable, and secure workspace environment, but also the delivery of all these capabilities in a manner that provides tangible and significant financial benefits to the adopting en

How to break down the enormity of change for IT modernization

Phased approach yields consistent productive progress in IT capability to support digital transformation.

CIO spotlight: Peter Radich of Abano Healthcare

Meet Kiri, Vodafone’s digital assistant

Proving your value in digital transformation’s third wave

Digital transformation isnu2019t new. It has been going on for at least 40 years. We are, however, firmly in the middle of digitalu2019s third wave, and it is completely different from what came before. Hear from experts involved in the CX transforma

Octo Telematics: Melding analytics, machine learning and IoT to make roads safer

Digital transformation on full display at GITEX 2018

The Dubai Police Department and the city's Road and Transport Authority explain how they're using digital technology to transform customer experience.