Enterprise Applications | News, how-tos, features, reviews, and videos
Experts in business-to-business marketing discuss the unique challenges online B2B companies face and what steps they can take to attract and retain customers.
How an IT leader ended the nightmare of large-scale implementations.
The open source MongoDB NoSQL database is powering an increasing number of websites and services. Here are nine examples of organizations transforming their business with MongoDB.
Experts in sales, marketing and customer relationship management share their thoughts regarding which CRM features and trends will be the most buzzed about in the year ahead.
As consumers spend more time on their phones, and less in the stores, retailers are preparing targeted strategies to address the emerging ominchannel and online/offline (O2O) opportunity to include m-commerce.
Salesforce.com, like most CRM systems, is sales-methodology agnostic. But CRM data can show you a lot about problems in that methodology.
Customer service and outsourcing experts explain what companies should look for and ask when contracting a third party to handle their customer support.
Enterprise apps are becoming the norm in the workplace, but too many are unappealing to employees. Here are the most important items to consider if you want to build compelling internal mobile apps.
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