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More companies are taking advantage of Web-based tools while hanging onto Microsoft Office. If you're going to mix and match, Forrester has three pieces of advice.
The fee hike was supposed to encourage Indian firms to hire Americans. But could the hike spur more offshoring?
These pragmatic practices, from Forrester Research, won't break the bank, cause a revolt among application development team members or slow down development processes.
Do some words in your tweets increase the odds that others will share your content? Yes: Check out this new tool.
Despite the current economy, there's a significant shortage of CRM implementation talent. Here's the state of play, and what you can do about it.
The Senate passed a measure that will charge Indian IT firms more for H1-B or L-1 visas.
Google Apps doesn't work for all companies. Here, two customers who left Microsoft for Google Apps, then switched back, discuss their pain points.
This e-tailer just suffered an unprecedented site outage--at the start of the crucial back-to-school season. Would your disaster-recovery plans and backup systems fare any better?
Companies think their BPO engagements don’t deliver enough innovation, according to a new report.
Can SAP finally put its $100 million mistake—TomorrowNow--behind them? That depends on how Larry Ellison is feeling.
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