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Bain's IT practice chief, Rudy Puryear, poses five questions that every CEO should ask their CIO right now. The answers won't be easy, but they are important for future success. Are you ready, IT leaders?
Now, professors can offshore the grading of papers to virtual teaching assistants in Asia. Really!
Does being a Gartner-certified "Cool Vendor" really mean anything to the potential customers of high-tech vendors?
Forrester Research offers an IT checklist for managing "enterprise versus local" tech trade-offs.
An "inside the ropes" look at IBM's sports partnership strategy, and the risk vs. reward game that the technology vendor takes on as Tiger Woods returns to golf and viewer interest hits an all-time-high in the storied tournament at Aug
With its upcoming Office Communications Server, code-named OCS 14, Microsoft kicks off what should be a fierce battle with Cisco, Avaya and IBM/Lotus to dominate unified communications. Here's a look at five voice features that will play into th
CRM was born in the call center and grew up in the headquarters office. Now it's a teenager and wants to travel. What do you need to consider for your road warriors, and what's reasonable to give them for software and devices?
No matter the decade, in the ERP universe the more things change, the more they stay the same.
You're not SAP or Oracle. I get it. But you'd better give your customers more than just that insulting message.
A new report from TPI has some good news on outsourcing, but not all is perfect.
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