Enterprise Applications

Wyeth’s Prescription for Business Process Management Success

By putting business process ahead of technology, the drug giant laid the groundwork for BPM success.

CIOs Embrace On-Demand Software. Really, They Do.

Due to vendors paying attention to security and compliance concerns, CIOs are looking to utilize the low-maintenance and low-cost associated with SaaS, according to the CEO of one SaaS vendor.

Study: Apple, Nokia, Dell Tops Among Global Supply Chains

AMR Research's annual list of the top 25 supply chains puts Apple at the top for meeting iPhone demand. Procter & Gamble, IBM, Wal-Mart, Toyota top list of global manufacturers and retailers. Read who else is on the list.n

Retailers Aren’t Sold on In-Store Mobility and Wireless Systems

A recent Retail Systems Research report explains why retailers aren't rolling out mobile applications for their employees and customers, even though they should be.

Four Tips for Crafting a Document Retention Policy

CIOs share strategies for creating a document retention policy

Survey: Enterprise 2.0 Apps Seen as Useful to Business But Confusing

Despite companies acknowledging that they must embrace social software such as wikis, blogs and social networks, many struggle with how to implement and measure their success.

Which Online Retailers Have the Most Satisfied Customers and What You Can Do to Improve Your E-Commerce Efforts

ForeSee Result's annual survey of customer satisfaction finds that Netflix.com, QVC.com and Amazon.com sit atop the list (again) of the leading 100 e-retailers.

SAP’s Push Into the SMB Market Is Creating a Skills Gap for IT Departments

SAP's strategy to win small- and medium-sized companies as customers has an important "downstream effect" -- it means that there's a shortage of people who know how to help SMBs use ERP, NetWeaver, BI, CRM and other tools from SAP

Cost Cutting Tips: It Takes Money to Save Money

If you're cutting costs to improve your bottom-line revenue, don't. Spending money can position your company for long-term cost reduction. Read on for these and other tips on how CIOs are spending during an economic downturn.

Web 2.0 and Social Networking for Business: Take the Plunge