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IT leaders are leveraging the pandemicu2019s real-life stress-test to rethink IT strategy around building resiliency for an uncertain future.
Kanban is a workflow management system that simplifies development processes and lifecycles by increasing efficiency, communication and collaboration for agile teams.
Companies seeking to the lay the foundation for business process automation can find valuable insights into process flows, thanks to new AI-based tools that track data as it moves through enterprise systems.
Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.
Great service means more than just picking up the phone. Learn how Atlassian has built a whole new service model.rn
The Fusion Cloud ERP suite gains new supply-chain and workplace management features to meet post-pandemic needs.
Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.
ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.
The Nola digital assistant started as an in-store kiosk but was made into an online chatbot as the lockdown closed stores, and pushed customers to the web.
Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.
If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.
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