IT Management

CIO focus needs to shift from cutting IT costs

CIOs and IT departments need a new cost emphasis beyond slashing their own costs.

Toys “R” Us hires CIO to boost ecommerce, customer tech

The toy retailer, battling Amazon.com and other ecommerce-savvy players, hires Phil Newmoyer from Serta Simmons Bedding as its new CIO.

Movers and shakers: Kevin Angland to join Mighty River Power

Skyrocketing demand for cloud skills

Why service level agreements are dead

Service-level agreement (SLA) contracts can drive the wrong business outcomes. Some technology leaders want to move away from those SLA-driven contracts.

It’s time for CIOs to be innovation leaders

CIOs are in a unique position to lead cross-enterprise innovation u2014 if only theyu2019d awaken the Force

Cybersecurity and the Black Swan event

Are financial institutions vulnerable to a cybersecurity Black Swan event?

How to detect if you’re in a relationship with the wrong software outsourcing company

If your outsourcing provider isn't measuring up against industry standards it's time for a change. It may be time to take corrective action and consider the benefits of switching to another provider.

Westcon-Comstor Imagine 2016: Learn from the mistakes of the “mighty” who have fallen

Why your outsourcers’ cost of living adjustments don’t work

Cost of living increases are intended to keep IT outsourcing staff happy and working hard on your account. However, only a fraction of the money makes it into the pockets of those workers. Here are three ways to fix that.