IT Management

Facebook is bringing in the bots and AI

By opening the floodgates for bots on Facebook Messenger, the social media leader hopes to kindle a more modern and efficient mode of communication between businesses and their customers.

Blockchain collaboration defines the fabric for healthcare 2.0

Standardization is holding blockchain back. From IP to ARPANET, let's explore the fabric needed for blockchainu2019s adoption in healthcare.

Movers and shakers: James Dring joins Compac as global business technology director

Both sides of the big data debate

Strata Hadoop World San Jose is over. But debates about big data are only heating up.

Why value trumps price when buying enterprise software

When it comes to enterprise software, value is far more important than price.

Tuhua fund raises $10 million for promising Kiwi startups

Opportunities and risks in 5 global outsourcing locations

A look at some of the key trends impacting IT and business process outsourcing locations around the globeu2014from U.S. veterans entering the IT outsourcing talent pool to currency fluctuations in China and Latin America to the geopolitical situation

What companies need to know when considering automation

Successful lessons for organizations considering automation 'to infinity and beyond'.

The outsourcing industry has a new set of usual (and small) suspects

Why are large enterprises working with small IT services providers? In a market flooded with new digital solutions, no one species of provider has the natural advantage anymore.

Blockchain is not Bitcoin: Why unfamiliarity is slowing healthcare adoption

To absorb the massive virality and impact of blockchain, we must first address the hype. Hype, please square up.