IT Management

What to ask when renegotiating an outsourcing agreement

Though outsourcing buyers don't always look forward to the contract renewal process, it can be a productive time to gauge the health of the relationship and evaluate the potential for performance improvements.

HP and IBM rated top IT outsourcing service providers

HP and IBM have received the highest industry Net Promotor Scores, meaning IT outsourcing customers are much more likely to recommend them than other service providers.

Doing business with Peter Dickinson of Greentree International

6 steps for digital transformation

Here are six steps for digital transformation that you can take to progress from innovative strategy development, to an architectural framework, to practical execution.

Progressive Insurance revs up IT-enabled innovation

IT 'mechanics' at Progressive's innovation garage help employees test-drive new ideas for feasibility

How the best remote companies train their people

We have to rethink our training process to provide our teams with access to information as and when they need it and to accommodate a more flexible work environment.

Connected vehicles as a technology platform: Don Butler, Ford Motor Company

Don Butler, executive director for connected vehicles and services at Ford Motor Company, discusses digital transformation in the automotive industry. Butler talks about what Ford means in terms of automobiles being connected and defines the three as

How Lotus F1 team taps big data to overtake rivals

4 ways MOOCs are changing professional development

Massive open online courses, or MOOCs, offer a powerful platform for enterprise training, education and development u2013 at big cost savings and with greater efficiency.

Kiwi execs say digitalisation important, but need to ‘walk the talk’