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IT Management

IT Management | News, how-tos, features, reviews, and videos

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The *Real* Cost of Offshore Outsourcing

Quantifying the actual cost of bad customer service, loss of intellectual property (IP), loss of intellectual capital (IC) and more can reveal whether outsourcing really is a viable option for your company.

29 Apr 2009 7 mins
Innovation Outsourcing Risk Management
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How CIOs Control IT Costs

New study finds discretionary cuts trump cost control initiatives to achieve quick savings.

28 Apr 2009 2 mins
Budgeting
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IBM Supercomputer to Compete on Jeopardy

What's the best way to showcase your AI-powered supercomputer? For IBM, that solution will be to pit its question answering system, Watson, against humans on a popular game show. n

28 Apr 2009 2 mins
Data Center Enterprise Applications Outsourcing
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Business Etiquette: 10 Cultural Faux Pas You Should Never Make in Japan

Gaining respect when doing business in Japan is important. Do you know enough about the culture to impress them? Or is it so unfamiliar to you that your potential Japanese client won't want to sign on the dotted line?

28 Apr 2009 3 mins
IT Leadership Outsourcing Relationship Building
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Four Tips for Getting Good ROI from Web 2.0 Projects

Telecom company Embarq has seen early success making Web 2.0 technologies part of its innovation strategy. Here are four lessons they've learned on how to make social networking or collaboration software work.

24 Apr 2009 5 mins
Collaboration Software Innovation Small and Medium Business
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How to Win CFO Friends and Influence Business People: Quantify IT Investment Risk

A new Forrester report offers a methodology designed to help IT measure tech investment uncertainty and risk, plus demonstrate potential returns on investment dollars to the executive suite.

23 Apr 2009 3 mins
ERP Systems Outsourcing Project Management Tools
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14 Emerging Offshore Outsourcing Markets You Can’t Afford to Miss

A recent study by the London School of Economics Outsourcing Unit ranks fourteen up-and-coming offshore outsourcing markets on cost, skills, risk and infrastructure.

22 Apr 2009 4 mins
Budgeting IT Leadership Outsourcing
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Business Mistakes: 11 Cultural Faux Pas You Should Never Make in China

Manners matter in all countries, but cultural missteps could cause you to lose out on an important business deal. How much do you know about doing business in China?

22 Apr 2009 3 mins
IT Leadership Outsourcing
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Tech Talk: Your Take on Netbook Weaknesses, Microsoft’s Dumb Ads and More

CIO.com readers weigh in on things to hate about tech, Microsoft's dweeby commercials, why CFOs and CEOs hate IT, and the reasons netbooks are not enterprise ready.

21 Apr 2009 4 mins
Careers Data Center Outsourcing
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Business Mistakes: 10 Cultural Faux Pas You Should Never Make in India

Sure, you know a bit about Indian culture, but do you know enough to NOT make a mistake that could ruin your big business deal?

18 Apr 2009 3 mins
IT Leadership Outsourcing