IT Operations

Eat My Lunch shows how ICT can make a massive impact for social good

4 critical roles for agile success

Agile may provide the biggest competitive advantage companies can have in a digital age. Here are the crucial roles to fill when fielding your agile teams.

13 signs your software project may be doomed

Software projects can get derailed before you know it. Here are the subtle warning signs that your latest app dev initiative isn't going quite as well as it seems.

Adobe enlists AI to establish self-healing ITSM

Adobe has embraced AI, ML, NLP and other emerging technologies to improve the companyu2019s service management u2014 and pave the way to a self-healing ITSM framework.

Succeeding in the era of shared project oversight

Go Behind the Scenes of Software Asset Management

Succeeding in the era of shared project oversight

With LOBs increasingly driving technology spend, IT and business leaders must learn how to share authority over projects effectively without killing them.

10 things CIOs must absolutely know about their software

With the right kind of software intelligence, CIOs can keep risk low while modernizing systems for future success.

Essential practices of successful agile teams

Effective agile transformations require the right team makeup, a laser focus on business outcomes, and approaches to management and training that break from the past.

6 steps to a successful ServiceNow implementation

ServiceNow is a robust ITSM suite that offers organizations popular services on a single-platform. But itu2019s not as easy as deploying any tool or service u2013 hereu2019s six tips on how to embark on a successful ServiceNow implementation.

CIO50 2019 #17: Mark Leadbetter, House of Travel

Who’s afraid of the CMDB?

You owe it to yourself and your organization to build something that enables better decisions.