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IT Operations

IT Operations | News, how-tos, features, reviews, and videos

opinion

How to excel at outsourcing

When we outsource, we like to think we are buying and selling technical solutions, but really we are buying and selling human ones. Companies that can remember the golden rule will get the most out of their sourcing relationships.

19 Aug 2015
ITSM Outsourcing
feature

How to help your agile team succeed

Are you a manager struggling with agile? Are you wondering why projects are failing and teams are frustrated instead of engaged and productive? Perhaps the problem isn't with agile. Here's how you can help your team succeed.

13 Aug 2015
Agile Development IT Skills ITSM
feature

7 ways creating an IT team is like building a winning NFL team

The first thing that comes to mind when you think about building an all-star IT team probably isn't an all-star NBA or NFL team. But a successful sports team and IT team have more in common than you might think.rn

12 Aug 2015
ITSM Mentoring Relationship Building
feature

How legacy technology is creating the next skills gap

Many IT pros with skills in Cobol and mainframes will be aging out of the workplace in the near future. How can CIOs address the inevitable skills shortage?

11 Aug 2015
IT Jobs IT Skills ITSM
opinion

7 steps to get your boss to take security and compliance seriously

Here are seven ways to flip security and compliance at your company from a weakness to a strategic advantage.

11 Aug 2015
Compliance Security
feature

9 tips for dealing with toxic coworkers

Negative people in the workplace can take a toll on both your sanity and health. But before you point fingers ensure you've done you're part to build a healthy relationship. Here experts discuss techniques for dealing with difficult behavio

10 Aug 2015
Careers IT Jobs ITSM
opinion

Traction Watch: The smart decisions leading Touch of Modern to $100M in sales

In 2012, the e-commerce site Touch of Modern was just beginning to see growth on its daily sales of unique products. Just one year later, they were approaching $20M in sales and by 2014 they more than doubled that revenue. Today, Touch of Modern is o

8 Aug 2015
ITSM Retail Industry Startups
feature

What is holacracy and why does it work for Zappos?

Zappos made news by announcing it was getting rid of bosses, and moving to a self-managing structure called Holacracy. Is it innovative or anarchy?

5 Aug 2015
Careers ITSM Relationship Building
opinion

The creepiness factor in healthcare data analytics

Today, we are on the cusp of unlocking the potential of data in the practice of evidence-based medicine and population health management. There are great benefits than can unfold from the use of multiple data sources, but we need to balance it with p

4 Aug 2015
Electronic Health Records HIPAA Healthcare Industry
opinion

Traction Watch: Forward thinking and a growing market helps Puppet Labs enjoy impressive growth

IT automation is a hot market these days. Services like Puppet Labs that automate repetitive IT infrastructure tasks are helping organizations reduce failures, as well as, recover from those failures faster. And as the market has grown Puppet Labs ha

4 Aug 2015
ITSM Innovation Startups