Emerging ICT Leader of the Year at the 2024 NZ CIO Awards Manvi Madan on how curiosity took her into a data and AI career, the need for more conversations about responsible AI, why most machine learning projects fail, and how mentors and role models ...
By integrating new generative AI features, Freshworks’ Customer Service Suite gives companies an omnichannel solution that includes customer sentiment analysis, multi-language understanding, and faster answers for agents to provide an automated and...
While email remains one of the main vectors by which hackers attack companies, a growing number of other communication channels have become vulnerable to attack, requiring additional layers of security. Edwin Moreno, global field CTO of Mimecast, dem...
NZ CIO of the Year Hamish Rumbold, former Chief Digital and Technology Officer at Kiwibank, on rebuilding 50 per cent of the bank’s tech stack, creating a culture of learning through ‘kohungas’ or learning nests, leading with ambition and compa...
With cloud computing and Kubernetes usage accelerating for many companies, getting a handle on monthly costs can be difficult for engineers and CFOs. This can be exacerbated by multiple cloud vendors with different reporting methods. Kubecost adds a ...
By using light polarization technology, Metalenz is enabling compact, advanced sensing for mobile devices. Rob Devlin, CEO and co-founder of Metalenz, demonstrates the company’s Polar ID application, which enables facial recognition and advanced bi...
Direct from the show floor at the CIO100 Symposium & Awards in Colorado, host Lee Rennick sits down with Marci Maddox, Research Vice President, Digital Experience Strategies at IDC. They discuss how Maddox's team helps vendors understand market trend...
Companies looking to improve their environmental reporting for new and existing products can make smarter data decisions through Makersite’s Product Lifecycle intelligence software. CAD, ERP, and PLM external-delete systems can integrate with Maker...
GitGuardian’s code security platform lets application developers quickly scan and fix hardcoded secrets (such as API keys and other private information) across source code, CI/CD pipelines and within productivity tools. Eric Fourrier, CEO of GitGua...
University of Waikato CIO Eion Hall on the ethical debate of security versus surveillance, how learning environments have changed, and the excitement building over the university’s plans to develop a new medical school.
SAASTEPS provides an end-to-end Salesforce native revenue management platform built on a single data model. The SAASRAM Suite helps businesses automate their entire revenue lifecycle on one unified platform, without custom code or integrations. This ...
As GenAI continues to mature, the use of AI in driving business innovation and growth will only become more pronounced and strategic. Organizations that can effectively scale AI initiatives and integrate them into their core operations will be the on...
LIC Chief Information Officer Diva Sivakumar on how the organisation is helping change the future of farming through technology, why data plays such an important role in what they do, and creating a passion for tech in Māori and Pasifika kids throug...
In the transformed digital business world, cloud has become a focus for businesses seeking to innovate, optimize operations, and stay competitive. However, legacy systems and transitioning to the cloud comes with its own set of challenges and conside...
Companies looking to create and deploy AI-enabled apps quickly can avoid lengthy and costly development cycles by working with Iterate.ai's Interplay platform. The low-code solution is built to provide a complete runtime environment specific for acce...
Woolworths NZ General Manager of Technology Steve James on using technology to keep teams safer in stores, his pride in keeping essential services operational during the pandemic and extreme weather events, and ways he is engaging with different comm...
For many companies, the division between a security team and an IT operations team can cause headaches when it comes to figuring out who does what. With CrowdStrike’s Falcon for IT platform, more than 10 different security and IT tools are unified ...
SolarZero Chief Technology Officer Juan De Roock on moving to subscription models for solar power, how AI is helping the organisation engage with customers, and why Ubuntu is his mantra for getting the best of himself and those around him.
With a multitude of networked devices across an enterprise’s infrastructure, keeping track of the latest vulnerabilities and being able to fix them can be a constant headache for security teams. Asimily’s platform offers a very quick and visual p...
Waste Management NZ Chief Digital Officer Lena Jenkins on the importance of starting small, building capability and scaling; why she’s excited about AI-based routing and predictive maintenance, and the organisation’s strategic ambition to power t...
The Aras Innovator platform allows designers, engineers and others to visualize a ‘digital thread’ of product design throughout its lifecycle. By creating this digital thread, users can quickly connect and collaborate across different application...
Alvarium’s Head of Technology Avinash de Silva on the importance of communicating risk, keeping tabs on developments with open banking, and why he actively seeks out vendors and technology partners with a culture of innovation and who challenge him...
By taking an AI-first approach to software development, Thoughtworks adds generative AI features that go beyond just using the technology for coding. Mike Mason, chief AI officer at Thoughtworks, demonstrates some key features for how teams can get q...
Through a use of generative AI and use-case report generation features, Alteryx enables entry-level and mid-level analysts at enterprise companies to generate valuable reports without needing to code a solution. Suresh Vittal, chief product officer a...
ProCare General Manager for Digital, Data & Technology Kirti Desai on the challenges of working in the healthcare sector and dealing with government reforms, how the organisation is modernising its data platform and mental health services, and why so...
Skills Consulting Group Director of Digital & Technology Tim Partington on creating integrated learning environments with assisted reality, why the IT industry should move to an apprenticeship model, and the importance of working with NZ Inc technolo...
Johnson & Johnson MedTech ANZ Head of Technology Geoff Quattromani on putting patients at the heart of everything they do, why they are creating internal GPTs for staff, taking AI to the operating theatre through their partnership with NVIDIA, and wh...
Digital car insurance and auto loan broker Jerry was growing faster than its support team could handle, with customer wait times becoming longer and call center agents overwhelmed with messages and calls. The company decided to build a proprietary ge...
Northern Light has provided enterprise market intelligence data through its knowledge management platform for more than 20 years. While it already used machine learning algorithms to provide customers with insights, it has now added generative artifi...
Ruth Russell, Kaihautū Hangarau Whakaaturanga (Chief Information Officer) at Te Tumu Paeroa (Office of the Māori Trustee) on the challenges and benefits of establishing a Māori data sovereignty framework, upskilling staff through informal and targ...
Improving communication between company human resources, payroll and other corporate departments and frontline workers is one of the goals of Blink, which developed a mobile “super-app” that lets workers feel more connected to their employers. Se...
Through the use of advanced conversational AI, Omilia enables better customer service automation for enterprises across several markets. John Diatto, an enterprise account executive with Omilia, demonstrates a fast-food restaurant drive-through scena...
New generative AI features have been added to Observe’s observability platform, which helps companies turn business data into information. Tom Batchelor, field CTO of Observe, demonstrates the company’s O11y GPT product that helps users understan...
Air New Zealand Chief Digital Officer Nikhil Ravishankar on the national carrier’s ambition to be the world’s leading digital airline, how the company has changed its operating model to uplift digital capability across the organisation, and how t...
By adding generative artificial intelligence features to its observability platform, New Relic aims to make it easier for software engineers to gain better insights from their production environment. Peter Pezaris, Chief Strategy and Design Officer a...
Blackpearl Group Chief Technology Officer Sam Daish on embracing AI and making things simple for end-users, the challenges and opportunities of scaling and having a technology team in multiple geographies, and why he thinks more NZ companies should b...
IDC's Chief Analyst for Australia and New Zealand Linus Lai discusses how spending on digital business technologies in 2024 is predicted to grow, what the new phase for the public cloud market looks like, the appetite and preparedness for AI/GenAI in...
What data structures does Kotak rely on to safeguard the critical information of its five crore customers? How is the organisation moving in step with an increasingly financially literate India? Kirti Patil speaks her mind on the role technology play...
How does Sleepwell leverage Augmented Reality and Virtual Reality to make shopping online ‘real’ for its customers? How do they navigate the competitive and price-sensitive market of sleep products? Charu Bhargava, VP IT of Sheela Foam (Sleepwell...
Fletcher Building Group CIO Joe Locandro on changing the company’s IT operating model with FletcherTech, how the organisation is enhancing customer experience with AI, plus the six lessons he has learned about leadership through his global CIO role...
By combining generative artificial intelligence with predictive analytics, Akkio has created a powerful business intelligence tool for digital agencies to help deliver better results. By using GPT-4 technology to let users clean up their data sets, A...
Join Manfred Boudreaux-Dehmer, NATO Chief Information Officer, as he discusses innovation in technology, leadership, a seat at the board table, cross-sector collaboration, and his inaugural role as the first CIO at NATO.
Tonkin + Taylor's Wayne Broekhals on his career journey from IT service desk support to CIO, how the organization integrates sustainability principles into its IT strategy, and what he values when dealing with external partners on projects.
Provident Insurance Chief Information Officer Paul Natac on how vendors can become valued partners, his journey from ‘command and control’ management to servant leadership, what he’s learned from his mentors along the way, and why he encourages...
Te Pūkenga Chief Digital Officer Teresa Pollard on the massive challenge of bringing 24 training and education organisations into one body, how technology can enable better educational outcomes for rangatahi (young people) in NZ, and the privilege o...
Harmoney Chief Digital Officer Richard Wyke on working in change-ready organisations, how limited resources at start-ups drives creativity and prioritisation, and why building a great culture should be a key focus for any leader.
Seeka Chief Information Officer Bryan Graham on what he is learning in his first CIO role, how the produce company is driving growth through automation, and why everyone from the exec to his IT team is encouraged to get out and experience their packh...
THL Chief Technology Jo Hilson on the company's global expansion and diverse portfolio of tourism and specialist products, what attracted her to her first technology role and how leaders need to trust in their teams more than ever in a hybrid-wor...
Miles Fordyce on the possibilities for artificial intelligence in real estate, what he’s learned working in a broad range of roles and industries, how change is taking shape in his organisation, and why he’s hopeful for the next generation coming...
Ballance Agri-Nutrients Chief Digital Officer David Healy on how his company is using geo-spatial technology and machine learning to help farmers become more productive, keeping a customer lens front and centre of transformational change, and why you...
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