Thor Olavsrud

Senior Writer

Thor Olavsrud is an award-winning senior writer for CIO.com, with 20+ years of experience covering IT and the tech industry. He focuses on AI, analytics, and automation. The American Society of Business Publication Editors (ASBPE) recognized him with a national silver award for his article, “How big data analytics helped hospitals stop a killer.” He also contributed to CIO.com’s 2018 and 2021 Azbee Awards of Excellence for Website of the Year and a 2024 Azbee national silver award for online industry news coverage.

Articles by Thor Olavsrud

11 famous AI disasters

Insights from data and ML algorithms can be invaluable, but be warned — mistakes can be irreversible. These recent high-profile AI blunders illustrate the damage done when things don’t go according to plan.

By Thor Olavsrud

Aug 7, 2025 11 mins

Generative AI Machine Learning Technology Industry

The Premier League transforms the fan experience with AI

By Thor Olavsrud

Jul 28, 2025 5 mins

Analytics CIO des Jahres Digital Transformation

UPS transforms air cargo operations with data, AI

By Thor Olavsrud

Jul 25, 2025 6 mins

CIO CIO 100 Transportation and Logistics Industry

Accenture reimagines IT operations with agentic AI

The global consulting firm has built an AI-powered integration platform to support IT operations.

By Thor Olavsrud

Jul 18, 2025 6 mins

Accenture CIO CIO 100

Hertz adopts AI for fleet and workforce management

The global car rental company is leveraging Palantir Foundry and Palantir AIP to help deliver on its mission, and for its customers.

By Thor Olavsrud

Jul 7, 2025 5 mins

Automotive Industry CIO Data Quality

SAP goes all-in on agentic AI at SAP Sapphire

At its annual conference, SAP unveiled an AI operating system for SAP business AI, and a range of new AI agents including an omnipresent Joule copilot.

By Thor Olavsrud

May 20, 2025 9 mins

Artificial Intelligence Generative AI SAP

ServiceNow unveils AI workflow automation partner ecosystem, autonomous IT capabilities

At Knowledge 2025, ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced a slate of new agents to assist autonomous IT.

By Thor Olavsrud

May 7, 2025 3 mins

Artificial Intelligence ICT Partners ServiceNow

ServiceNow reimagines platform for agentic AI

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI Agent Fabric as the “communication backbone

By Thor Olavsrud

May 6, 2025 4 mins

ICT Partners Nvidia ServiceNow

Salesforce wants your AI agents to achieve ‘enterprise general intelligence’

Salesforce AI Research has unveiled a slate of new benchmarks, guardrails, and models to help customers develop agentic AI optimized for business applications.

By Thor Olavsrud

May 1, 2025 9 mins

Generative AI Salesforce.com

Husqvarna brings gen AI to the factory floor

The Swedish industrial manufacturer is helping technicians troubleshoot equipment issues with its AI Factory Companion, powered by Azure OpenAI.

By Thor Olavsrud

Apr 28, 2025 6 mins

CIO Generative AI Manufacturing Industry

Show me more

New survey reveals key differentiator for successful AI adoption: IT modernization

Aug 15, 20257 mins

Artificial IntelligenceMachine Learning

The third leg of the stool: Technology's role in M&A

Aug 15, 20255 mins

Enterprise ArchitectureLegalMergers and Acquisitions

What CIOs can do when AI boosts performance but kills motivation

By Andrada Fiscutean

Aug 15, 20258 mins

BurnoutCIOGenerative AI

Weights & Biases: What it really takes to successfully adopt generative AI

Aug 11, 202532 mins

Bentley Motors CIO Kirsty Mason on building the skills foundation for AI adoption

Aug 6, 202519 mins

CIO Leadership Live

Is the AI skills shortage a threat to IT leaders? | What IT Leaders Want, Ep. 10

Aug 4, 202527 mins

CIOCyberattacksGenerative AI

Alitheon fights counterfeits with photo fingerprinting tech

Aug 14, 202514 mins

FraudMachine VisionManufacturing Industry

RelationalAI transforms enterprise data in Snowflake via GenAI, knowledge graphs

Aug 6, 202524 mins

Data IntegrationData QualityGenerative AI

Bentley Motors CIO Kirsty Mason on building the skills foundation for AI adoption

Aug 6, 202519 mins

CIO Leadership Live

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