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The Guide to AI Excellence in Customer Experience

„How

How genAI is transforming every step of the customer journey

Customer Experience Generative AI

Mastering VoC: Unifying CX across channels

Customer experience

The intelligent CX revolution: How AI is changing the game

Customer Experience Generative AI

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The Modern Workplace: Unplugged Performance

What your workforce really needs to succeed with AI

What your workforce really needs to succeed with AI

By Rob O’Regan

Laptops Artificial Intelligence

The new rules of work: How PCs are evolving for today’s workforce

By Rob O’Regan

Buyer’s guide to modern PCs: How to make your fleet future-ready

By Rob O’Regan

Laptops Artificial Intelligence

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The Rise Of The Digital Workforce

TThe CIO's role in shaping the digital workforce with agentic AI

The CIO’s role in shaping the digital workforce with agentic AI

Artificial Intelligence IT Strategy IT Leadership

How IT leaders can achieve measurable business success with AI

Generative AI IT Strategy IT Leadership

Three key challenges emerging as CIOs pursue AI-driven growth

Artificial Intelligence IT Strategy IT Leadership

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The Agentic Revolution

The urgency of high-performance edge-to-data center connectivity

IDC’s genAI use case discovery tool: unlock high-impact AI solutions

The race for AI-driven growth: What’s the next big thing?

Artificial Intelligence Generative AI

Five things CIOs need to know about agentic AI

Artificial Intelligence Generative AI/span>

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Powering Innovation: Customer Success Stories

Accelerating change and embedding sustainability

Accelerating change and embedding sustainability

By Amazon Web Services (AWS)

Customer stories of reinvention and innovation

By Amazon Web Services (AWS)

A quick start guide to data readiness for generative AI on AWS

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Making the Future: Manufacturing Reimagined

Building supply chain resilience with AWS and AWS Partners

Building supply chain resilience with AWS and AWS Partners

Powering profits with sustainability: The energy management imperative for manufacturers

Charting an accelerated course to smart manufacturing

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AWS Partners Powering Generative AI

How do you know if your company is truly innovative?

How do you know if your company is truly innovative?

By Matthias Patzak, AWS Enterprise Strategist

Transform your business with generative AI

Generative AI as the catalyst for modern software development

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Securing the Digital Next

Top 5 unintended consequences of AI - and how to overcome them

Top 5 unintended consequences of AI – and how to overcome them

By Palo Alto Networks

Security Generative AI

By Palo Alto Networks

Why new types of cyber threat means security operations centres must transform

By Palo Alto Networks

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The New Hybrid Cloud Agenda

A woman touching a blue light

Build your cloud your way

By HPE & Foundry

Ready for AI at scale? Prep your data first

By Beth Stackpole

Data Management Artificial Intelligence

Security with confidence, from edge to cloud

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Migrate to Modernize Workloads

A person wearing a headset and a person looking at something

From on-premise to the cloud: Migrating critical SAP workloads while remaining secure

Digital transformation

The Trends and Data Behind Why It’s Time to Migrate VMware Cloud

Cloud Computing

Productivity Transformation Can Be Amplified With the Cloud

Cloud Computing

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Be Ready for the Future

A person and person looking at a wind turbine

Running green, being green: the CIO’s field guide to sustainability

The four hybrid cloud security challenges every CIO must overcome

Reimagining the workplace user experience: What lies ahead for modern workers?

Employee experience

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A Modern Application Strategy

Two persons looking at a computer screen

Duet AI for Google Cloud: an always-on AI-powered collaborator

By Michael Weingartner & Richard Seroter

Artificial Intelligence

The digital crunch time: 2022 state of APIs and applications

SAAS Software Development

Affordable, sustainable: IKEA’s cloud-first future

Digital Transformation

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Google Cloud: Future of Infrastructure

When it comes to cloud migration, all service providers are not created equal

IT Infrastructure

Carrefour: digital transformation brings healthy food to all

Digital Transformation

The IT leader’s guide to optimizing your cloud budget

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CIOs Make More Money Than Ever

1 Nov 2000 15 mins

Learning From Schools on Data Warehousing

1 Nov 2000 13 mins

Data Warehousing

Census Bureau Takes a Novel Technology Approach

1 Nov 2000 15 mins

Project Management Tools

Customer Service Focus at Enterprise Rent-a-Car

1 Nov 2000 11 mins

Acquire the Technology and the People

1 Nov 2000 13 mins

Mergers and Acquisitions

Hype Busting: Wireless, Speech Recognition, E-Marketplaces, CRM, The Web

1 Nov 2000 15 mins

Hospitals Prescribe IT for Medication Errors

1 Nov 2000 16 mins

Enterprise Applications

Application Service Providers: Condemned to Repeat History

15 Oct 2000 8 mins

Enterprise Applications

Publisher: Napster Shows Power of P2P

15 Oct 2000 3 mins

Consumer Electronics

Is It Unethical to Recruit Former Employees?

15 Oct 2000 2 mins

Prioritization: Systems Management Hierarchy

15 Oct 2000 5 mins

Ergonomics Lead to Happier Workers

VACATION TRAVEL – Hilton Head

Best of the Office Chairs

How To: Stock Option Valuation

Hedge Your Stock Option Bets

Maynard: Airport Security

Dr. Seuss Explains Computers

15 Oct 2000 1 min

Certification: Valuable Credential or Snake Oil?

15 Oct 2000 1 min

How Do CIOs Spell Stress?

Le Mans F1 Boston Gives Execs a Ride

REVISIT: The Dawn of Pen Computing

Digital Signatures

15 Oct 2000 7 mins

Enterprise Applications

Three Ways to Get Ready for the Internet Economy

The High Price of Outsourcing to Consulants

How Harleysville Group Keeps Turnover Low

Handheld Viruses Get Real

Mobile Small and Medium Business

Technology Comes to Conservation Projects

Enterprise Applications

From the Bankers: Managing Technology Investment Decisions

Allen Builds Experience Music Project

Consumer Electronics

Looking to LowerMyBills.com

Consumer Electronics

Training Old Users for New Systems

IT Skills Internet

Quiz on Tech Globalization

The Internet’s Degrading Impact On Margins

15 Oct 2000 6 mins

Sequoia High Gets Wired

15 Oct 2000 15 mins

Cleveland Museum of Art Takes IT Tour

15 Oct 2000 11 mins

Enterprise Applications

Finding Nontraditional IT Hires

15 Oct 2000 13 mins

Eric Von Hippel and Karim Lakhani: Open Source Means Something for Nothing

15 Oct 2000 10 mins

Kodak Moves On Its Business Continuity Plans

15 Oct 2000 12 mins

Company Computers; Company Rules

15 Oct 2000 14 mins

The History of Floppy Disks

15 Oct 2000 2 mins

Employment Law in the Internet Age

15 Oct 2000 6 mins

Everything You Need To Know about Business-IT Alignment

15 Oct 2000 6 mins

Business IT Alignment

Function Point Analysis Helps Nielsen Media’s Outsourcing

15 Oct 2000 10 mins

ROI and Metrics

Berkshire Health: How a Rural Community Crossed the Digital Divide

15 Oct 2000 14 mins

e-Steel Forms Solid IT Foundation

15 Oct 2000 18 mins

TWA and Allstate Use IT to Rejuvinate Their Brands

15 Oct 2000 21 mins

IT Advocates Who Have the President’s Ear

15 Oct 2000 17 mins

Due Diligence in Choosing Consultants

15 Oct 2000 14 mins

IT Under Seige But Unaware

1 Oct 2000 3 mins

Show me more

New survey reveals key differentiator for successful AI adoption: IT modernization

15 Aug 20257 mins

Artificial IntelligenceMachine Learning

The third leg of the stool: Technology's role in M&A

15 Aug 20255 mins

Enterprise ArchitectureLegalMergers and Acquisitions

What CIOs can do when AI boosts performance but kills motivation

By Andrada Fiscutean

15 Aug 20258 mins

BurnoutCIOGenerative AI

Weights & Biases: What it really takes to successfully adopt generative AI

11 Aug 202532 mins

Bentley Motors CIO Kirsty Mason on building the skills foundation for AI adoption

6 Aug 202519 mins

CIO Leadership Live

Is the AI skills shortage a threat to IT leaders? | What IT Leaders Want, Ep. 10

4 Aug 202527 mins

CIOCyberattacksGenerative AI

Alitheon fights counterfeits with photo fingerprinting tech

14 Aug 202514 mins

FraudMachine VisionManufacturing Industry

RelationalAI transforms enterprise data in Snowflake via GenAI, knowledge graphs

6 Aug 202524 mins

Data IntegrationData QualityGenerative AI

Bentley Motors CIO Kirsty Mason on building the skills foundation for AI adoption

6 Aug 202519 mins

CIO Leadership Live

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