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Crisis communications must be ongoing, not project-based

Recently, Oakland hired a PR firm In the wake of the tragic Ghost Ship fire. People are upset with the spend, but thereu2019s a lot more wrong with this situation than the fact that the city hired the firm.

27 Mar 2017

Government Internet Marketing

FCC votes to let phone companies stop robocallers

The Federal Communications Commission approves new rules that will finally make it harder for robocallers to harass you.

24 Mar 2017

Carriers Government Legal

3 innovative ways to boost blog engagement

Here are some steps to take if your blog is struggling to make a mark despite having a number of good posts.

23 Mar 2017

IT Leadership Marketing Social Networking Apps

How gamification improves customer engagement and retention

Marketing pros and business owners share tips on how to use gaming techniques to attract, educate and retain customers -- and sell more stuff.

23 Mar 2017

E-commerce Software Retail Industry Small and Medium Business

FBI investigating possible Trump-Russia collusion, dismisses wiretap allegations

Amid widespread hacking purportedly sanctioned by the Russian government, FBI Director Comey confirms active investigation into potential coordination between Trump campaign and foreign operatives, while shooting down allegations that Obama had Trump

21 Mar 2017

Election Hacking Government Hacking

Adobe takes aim at customer experience, partners with Microsoft

With its new Experience Cloud offering, Adobe seeks to help enterprises optimize customer experiences. And working with Microsoft and other partners, it will create a standard semantic data model to make it easier to customize apps, capture behaviora

21 Mar 2017

Adobe Systems Data Mining Marketing

Most repair shops can’t fix your iPhone, but that may change

'Right to repairu201d bills in eight states would force Apple and other companies to give repair shops the manuals and so'ftware they need to fix electronic products.

13 Mar 2017

Apple Smartphones iPhone

Deciding when to scale: 3 big questions every tech startup needs to ask

Sure, you've got a growth plan. But how do know, exactly, when it's time to scale?

9 Mar 2017

IT Leadership Marketing Startups

FBI chief calls for private sector to help battle cybercrime

As the FBI has been expanding and retooling its approach to cyber investigations, Director James Comey stresses need for CISOs to engage with the bureau.

9 Mar 2017

Cyberattacks Cybercrime Government

How social media influences political participation and news consumption

The campaign and election of 2016 was unprecedented in so many ways; news reporting and social media has forever changed the way candidates campaign and citizens vote. I think mistrust of the media and the divide between parties is the most noticeabl

2 Mar 2017

Government Internet Marketing

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