Data Management

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How British Airways Made Money From IT

British Airways leverages BPM changes into a new revenue stream

28 Jan 2011

FBI CIO’s Mission: Modernize

When he joined the FBI from Lehman Brothers, Chad Fulgham inherited an obsolete IT infrastructure and major project on the brink of failure. Two years later, agents have BlackBerrys and SharePoint, but the work isnu2019t finished.

27 Jan 2011

CIO Data Management Small and Medium Business

Online Exclusive: Getting a Master Data Management Master Plan

How CIOs can move forward with a strategy for Master Data Management

14 Dec 2010

Data Management IT Governance

Tokenization: Five Things CIOs Need To Know

Data breaches are expensiveu2014they cost an average of $6.75 million per incident, according to one study. One way to reduce the risk is to cut down on the places that handle sensitive data. Enter tokenization.

2 Nov 2010

Data Management Financial Services Industry

How FedEx Improved Security, Eased Access

By moving to an identification badge-management application, FedEx simplified its ID process from three badges to one while saving money and boosting security.

2 Nov 2010

Database Administration Microsoft Office Office Suites

The Trouble with Supply-Chain Best Practices

When it comes to the supply chain, best practices gleaned from the likes of Apple and Cisco simply don't apply to all companies' problems. Here's some advice on how to think more critically about improving supply chain.

22 Oct 2010

Database Administration ERP Systems Retail Industry

In-Flight Wi-Fi Turbulence: Travelers Reluctant to Pay

Passengers don't want to pay for in-flight Wi-Fi connectivity, according to In-Stat research. That's not surprising: Just look at the Wi-Fi hotspot experiences of Starbucks, McDonald's and Barnes & Noble.

18 Oct 2010

CRM Systems Database Administration Risk Management

Two Ways to Build a Better IT Strategy

A CIO at a Fortune 500 company needs to develop strong data governance and data-management capabilities, and a long-term technology strategy. Whatu2019s the best way to accomplish this without a staff skilled for this kind of work?

29 Sep 2010

CIO Data Management