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Companies are implementing artificial intelligence technology for customer service. Hereu2019s a look at how Atom Bank is incorporating WDS Virtual Agent software from Xerox into its mobile app to solve customer issues.
Salesforce is investing in growing the admin ecosystem, providing various tools for both employers who want to evaluate admins and people who want to start their admin career.
Like many companies of a certain age, Pitney Bowes is banking on software to bolster lagging sales in a world where ecommerce is gaining steam.
Experts in ERP software share tips on choosing, deploying and managing an ERP system.
COBOL offers the promise of job security and above-average pay. Even some of the cool kids are doing it.
Requirements wish lists can paralyze a major software purchase. This article considers ideas for dealing with the problem.
In order to become an effective change agent or help with the transformation, your stakeholders need to trust you. So how do you become that trusted advisor? Here are some tips.
Next-generation talent management platforms offer new features that will help companies better source, engage and hire candidates.
These two simple steps banish that pesky Windows 10 update alert in your system tray and ensure your PC never updates to Windows 10 on its own without permission.
Power BI brings intuitive data analysis to both the executive level as well as Microsoft Office power users who have a penchant for number crunching, data slicing and dicing, and reporting.
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