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Over a decade ago, the Bangkok-based hotel operator began a process of technological change with the aim of creating a robust ecosystem for growth and scale. And with all the technologies that has come its way since, the company continues to flourish
Juergen Mueller is leaving SAP’s executive board, saying his behavior at a company event was incompatible with company values.
Discover how automation transformed Peavey's supply chain, saving millions and boosting efficiency. Learn about BPA best practices and how to overcome challenges in your automation journey.
In this issue, we examine how traditional ERP systems are bringing AI into their feature sets, explore the pros and cons of copilot AI tools in productivity suites, and give CIOs advice on how to integrate generative AI — the current wave &mdas
Customers are more demanding u2013 and less forgiving u2013 than ever before. Keeping them happy calls for the right mix of contact center capabilities.
German optical goods manufacturer Zeiss is pursuing a greenfield approach to its SAP S/4HANA switch, and CIO Carsten Trapp insists on standards and harmonization.
Investors expect AI agent productivity gains to reduce demand for Salesforce license seats. CEO Marc Benioff says a per-conversation pricing model is a likely solution.
If business and tech don’t speak the same language, progress stalls. And when it comes to data and content management at the Australian government agency, it’s up to Sean Carritt to make sure nothing gets lost in translation.
Discover how the CIO of the Immigrant Services Society of British Columbia transformed newcomer services through technology innovation. From strategic planning to stakeholder alignment to vendor partnerships, how do you ensure success in an environm
Two new AI agents, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, push beyond the copilot to augment sales operations, autonomously executing key tasks.
Miguel Llorca Gómez, CIO at olive oil, spirit, and wine closure manufacturer Grupo Torrent, outlines the company's digital transformation roadmap to stimulate growth and business value.
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