Enterprise Applications

Supply Chain Spending On the Rise

A new survey from AMR Research finds that it's out with the old (legacy SCM systems) and in with the new (best-of-breed solutions) in 2008.

Can You Build a Carbon-Efficient Supply Chain?

"Green" aspirations top the business agenda in 2008, and that starts with an examination of a company's supply chain. But determining the carbon footprint of any supply chain is a complicated, expensive and uncertain endeavor.

How To Do CRM Online: Three Big Ideas for 2008

Just as all politics is local, all business is now online. Even if you don't offer e-commerce, customers and critics will be talking about you online anyway. Hereu0019s how to cope.

CIO’s Most Popular Information Technology Stories of 2007

From dead technology we mourned to extreme IT to operating systems we love, peruse our most-read stories from 2007.

The Fake Steve Jobs Whiffs on Google Apps

How Master Data Management Unified Financial Reporting at Nationwide Insurance

As Nationwide grew, its data became siloed and scattered, making it increasingly difficult for the company to get an accurate picture of its finances. Here's how it brought all that data into focus.

CIO’s Top 10 Technology Blog Posts of 2007

Dell's nightmare tech support, Microsoft's closed lips, Alberto Gonzales's failed leadership and more...

North Pole Confidential: Seeking the Mother of All ERP Systems

As our exclusive look at Santa's RFP reveals, St. Nick's legendary customer service and logistical needs are pushing vendors to the brink as they bid to replace his centuries-old systems. But who can say "no deal" to Santa?

CRM in 2008: It’s All About Managing the User Experience

Cost savings is a key driver for business decisions, but customer experience, content and collaboration have the potential to not only deliver greater organizational value but also put more control directly in the hands of customers.

Google and Microsoft’s Epic Battle, CIO Bloggers and more