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Automation can reap efficiencies, reduce errors, and free up staff for higher-value tasks u2014 especially when undertaken as part of a companywide strategic effort. Hereu2019s where to start.
From its high-level views to the smallest unit of task detail, Mavenlink offers a well thought out platform complete with business intelligence reporting u2014 a definite plus for service-based businesses.
Self-healing platforms reduce operational failures and tackle business problems to provide business value.
From building isolated proofs of concept to not defining how to measure success, a wide array of gotchas can derail your AI project's prospects for delivering business value.
Blockchain is helping the supermarket chain track the provenance of its food products, but knowing your supply chain inside out is the key to making the most of the technology.
Workforce-focused AI offers significant upside, but short-term gains might backfire in the form of lower employee morale, higher turnover, lower productivity, and public relations backlash.
Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.
A three-company merger has given Western Digital CIO Steve Phillpott a unique lens on moving ERP to the cloud. Here are his key takeaways.
Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.
Configure your software, donu2019t customize it u2014 but make sure you have the skills available to do it well: Thatu2019s the advice of Workday CIO Diana McKenzie
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