Generative AI

What CIOs can do to convert AI hype into tangible business outcomes

AI priorities in the enterprise aren’t always fully understood. Technologies and investment can work together or conspire against each other in equal measure. The approach for IT leaders in South Africa, for instance, is to proceed with caution

Training data: The key to successful AI models

For AI developers and industry leaders, effectively leveraging public data can be the difference between breakthrough innovation and costly underperformance.

The gen AI at Siemens Mobility making IT more accessible

At the rail transport tech company, generative AI is changing roles and the overall business relationship with IT. Here, CIO Dilek Bocuk gives insight into how she’s preparing her team for long-term success.

How to build an AI-ready organization: the Enterprise Intelligence Architecture

In this interview with IDC's Marlanna Bozicevich, we learn about how organizations need to prioritize data management to take advantage of AI as a transformative platform. We also hit on how AI can support data management.

4 recs for CIOs as they implement agentic AI

4 recs for CIOs as they implement agentic AI

Despite the hype, CIOs agree there’s an approaching reset of agentic AI expectations. Here’s how they’re preparing, while still pacing with purpose.

Salesforce wants your AI agents to achieve ‘enterprise general intelligence’

Salesforce AI Research has unveiled a slate of new benchmarks, guardrails, and models to help customers develop agentic AI optimized for business applications.

How I digitally twinned myself – and why you should, too

See how our author created a digital twin of herself to engage audiences 24/7, saving time for new ventures and helping to boost her brand.

IT leaders see big business potential in small AI models

Better equipped to deliver business-specific AI apps, small language models (SLMs) could soon outpace LLM use in the enterprise, thanks to their agile, cost-efficient, task-targeted nature.

How to win at AI: think like a systems designer, not a tech shopper

In our interview with IDC's Katie Norton, we learn about AI inside vs AI inside, how to build an AI-ready organization, and why success demands rethinking strategy rather than simply selecting the best tools.

United Airlines’ AI strategy: The airline that makes decisions fastest wins

CIO Jason Birnbaum explains how years of strategic data investments have positioned United to use gen AI for faster decision-making in both customer communications and internal operations.