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Industry | News, how-tos, features, reviews, and videos

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9 CRM trends for 2025: AI reshapes the customer equation

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon.

27 Mar 2025 9 mins
CRM Systems IT Strategy Technology Industry
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11 go-to podcasts that inspire IT industry leaders today

From deep dives into emerging technologies and cybersecurity threats, to explorations of leadership and team building, these podcasts offer valuable perspectives and practical advice to empower tech leaders in their roles.

27 Mar 2025 5 mins
CIO IT Leadership Innovation
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How CIOs are stepping up as business strategists

With the impact of technology permeating across all business verticals, CIOs have become instrumental in business decisions – from operations to budgeting to customer experience. Leading CIOs discuss how the digital boom cemented this change, t

26 Mar 2025 7 mins
Business CIO
interview

The vision behind restructuring OKQ8’s IT department

According to Clas Artvin, the Swedish fuel company’s CIO, embracing digitalization isn’t only better for business, but essential to brand identity considering the massive shifts taking place in the industry.

26 Mar 2025 5 mins
Agile Development CIO Mining, Oil, and Gas
opinion

The EU AI Act is here. Are you prepared for it?

With the right strategy and the appropriate services, you can reduce the risks of compliance violations...and increase efficiency at the same time.

25 Mar 2025 7 mins
Generative AI Legal Regulation
case study

QueerTech empowers queer technologists to thrive in tech

QueerTech brings together LGBTQ+ technologists to foster community, gain confidence in professional and leadership skills, and build networks within the tech community.

24 Mar 2025 8 mins
Careers IT Skills Nonprofits
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Chart Industries turns to NaaS to solve multicloud merger challenge

After acquiring UK-based Howden, the US gas liquefaction company turned to networking-as-a-service to interconnect its expanded global-site footprint’s reliance on multiple clouds.

21 Mar 2025 6 mins
Digital Transformation Energy Industry Manufacturing Industry
news

Nvidia’s ‘hard pivot’ to AI reasoning bolsters Llama models for agentic AI

The company’s new Llama Nemotron family of reasoning models aim to help developers and enterprises build agentic AI platforms.

18 Mar 2025 4 mins
Generative AI Technology Industry
opinion

Europe can’t succeed in IT without overcoming its low self-confidence

We may not have anyone who can buy the next DeepMind, but it is still possible to hook onto important technology and promising companies.

17 Mar 2025 5 mins
Regulation Technology Industry
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T200: Empowering women to build C-level IT careers

The nonprofit organization emphasizes training, mentorship, and networking in its mission to elevate at least 200 women to C-suite tech roles. Through Tech4Good, we had a chance to work with four of T200’s emerging leaders.

13 Mar 2025 13 mins
Mentoring Nonprofits Women in IT