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The Hartford CIO Deepa Soni on transforming at scale

Agility, AI, automation, and employee advancement are the key pillars of Soni’s enterprise-wide strategy to drive growth, improve operational efficiencies, and enhance customer experience at speed.

16 Nov 2023 6 mins

Digital Transformation IT Leadership Insurance Industry

CIO as enabler: Building an ecosystem of innovation partners

Given the complexity and pace of technical advances, modern CIOs must look beyond the enterprise to develop a range of partnerships aimed at creating solutions that solve big business challenges.

15 Nov 2023 9 mins

Business IT Alignment Innovation Startups

4 ways ICA rebuilds and cleans up IT

CIO Benny Svensson explains how Sweden’s leading grocery retailer is recalibrating its digital capabilities and simplifying its technology landscape to better serve customers.

10 Nov 2023 5 mins

Business IT Alignment CIO Retail Industry

Principal Financial unifies IT to lay foundation for growth

Under CIO Kathy Kay, the financial services company has united its IT strategy to establish the holistic data and cloud architecture necessary to elevate the customer experience and better leverage AI.

8 Nov 2023 6 mins

Digital Transformation Financial Services Industry

Salesforce Automotive Cloud adds Einstein Studio, Fleet Management

CRM provider Salesforce is adding a host of features to its Automotive Cloud, including Automotive Loan, Lease Console, and connected car capabilities.

7 Nov 2023 3 mins

Automotive Industry CRM Systems Cloud Computing

What is Kyndryl? IBM’s managed infrastructure services spin-off explained

To sharpen its focus on AI and the cloud, IBM spun off its legacy IT activities as an independent business. Now that company, Kyndryl, is setting its own course toward automation and hybrid infrastructure after a rocky start.

7 Nov 2023 9 mins

IBM IBM Global Services Managed Service Providers

Digital pragmatism at Volvo means more control and less agile

Volvo Cars is undergoing a major transformation of both its business model and products. To cope, core systems are being replaced and standardized, while methods of working within the digital organization are tightened.

1 Nov 2023 8 mins

Agile Development Automotive Industry Cloud Management

AI Safety Summit: What to expect as global leaders eye AI regulation

The UK government has grand ambitions for the event this week, but its place among other similar summits and the absence of key heads of state may undo the main focus of addressing urgent AI risks.

30 Oct 2023 9 mins

Generative AI Government Regulation

Why adaptability is the new digital transformation

As disruption in all its forms increasingly becomes the norm, IT leaders must rethink their approach to digital initiatives in favor of strategies that build adaptability into the way their organizations operate on a daily basis.

30 Oct 2023 7 mins

Digital Transformation Government IT Innovation

Lufthansa’s digital future takes flight with ‘Digital Hangar’

The airline’s new digital-focused business unit is adopting a cross-functional, product-centric approach to enhancing the customer experience, with hubs across Europe.

27 Oct 2023 7 mins

Digital Transformation IT Training Travel and Hospitality Industry

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