IT Leadership

The Art of Persuasion

Itu2019s not how much you know, itu2019s what you know about your audience.

Best Buy Counts Customers

Circuit City Rewires

Invest, Don’t Spend

Service Level Agreements

Leaders Should Be Realistic About Results

CEOs Need to Better Understand Power of IT

IT Value Wake-Up Call

Why The G-Men Aren’t I.T. Men

The FBI's new CIO must change the agency's cultural bias against information-sharing and technology before it can become a global intelligence operation truly capable of preventing crime and terrorism.

CIOs Should Stop Seeking Buy-In

CIOs should stop trying to achieve buy-in for IT initiatives and start helping business colleagues sell the projects themselves.