IT Management | News, how-tos, features, reviews, and videos
Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.
In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.
In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
With CEOs anticipating recession, IT leaders need to take proactive steps by reassessing contracts, tech portfolios, projects lists, and job postings before CFOs come for their budgets.
This article is your information technology outsourcing crystal ball to make sure you do it the right way.
Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.
From political and social issues to the four-day workweek, forces beyond the pandemic are reshaping the IT work landscape.
The ongoing data scientist shortage sees enterprises reconfiguring data teams, upskilling promising employees, and partnering to improve talent pipelines.
Far too many IT executives are ill-prepared for the sophistication of messaging and tactics vendors bring to the negotiation table. Here’s what you should know and how you can push back.
Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership.
While much of the vendor onboarding process is outside of the CIO’s control, there are things you can do to speed things along.
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