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Many organizations are shifting from project-based IT to product-based delivery. Hereu2019s how they overcome common obstacles and drive success in concert with business stakeholders.
Launching in Q1 this year, ITIL 4 is a major overhaul of the popular ITSM framework that adds more clarity for businesses trying to automate, streamline and implement ITSM processes.
Despite all the banter about the u2018future of worku2019 no one is talking about what that really means. Our inability to see through our present reality has limited and tainted our discussions about how work will fundamentally transform over the ne
Or fools with tools are still fools...even in 2019.
The value of controlling where and how your application runs
Tech teams need to lose the grunt work, go on a dev diet, and exercise more strategic thinking.
The AI revolution is hungry for personal data. The U.S. needs to pursue federal privacy legislation before machine intelligence and surveillance intersect.
From building isolated proofs of concept to not defining how to measure success, a wide array of gotchas can derail your AI project's prospects for delivering business value.
Digital organizations are the living things with the ability to continually change as the world changes and evolves with an intersecting and interacting business ecosystem seamlessly.
Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.
You have probably invested a great deal of time and effort selecting your SI and more than likely written them a few sizable checks. So how do you end the relationship once it's clearly become one-sided?
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