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Transitions during mergers and acquisitions can bring up questions about integrated and interim reporting.
ITSM is more than service management; itu2019s a framework for supporting business needs. As new technology moves in and digital transformation takes hold, ITSM strategies must grow and adapt.
The balanced scorecard is a strategic planning and performance management framework that tracks financial and non-financial measures to determine an organization's effectiveness and when corrective action is necessary.
The health insurance company is using robotic process automation to balance data center workloads as part of CIO Tim Skeen's effort to make IT operations more nimble for stakeholders.
One of the fastest-growing American life insurance companies focuses on transformation in a traditionally staid industry
Employees are most satisfied when being productive, so engage your IT workforce to make an impact on all the employees within the organization.
The most successful IT partnerships are continuously evaluated. Here's how to tell a strategic IT relationship is on the rocks — and how to get it back on track.
Dan Galdenzi, chief growth officer at NASCO, discusses how he went from CIO at Blue Cross Blue Shield of Vermont to a sales and product leadership position.
The art of no: CIOs no longer control all their company's technology spend. Here's how to stop your business colleagues from making poor choices — without damaging IT-business relations.
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