Vendors and Providers

What’s up with Google Fiber?

Who has it, who wants it, who gets it?

How a big U.K. bank uses Facebook at Work for collaboration

Facebook at Work, the company's social network for business, has been available as a limited pilot for about a year, but the support of Royal Bank of Scotland helps legitimize the soon-to-be-released product for security-conscious organizations.

10 Microsoft Office 2016 features you’ll love

Office 2016 offers many enhancements that integrate more tightly with SharePoint and OneDrive. It can be confusing to keep track of all the features, so we pick 10 you are sure to love.

Facebook shuts up critics with impressive Q3 financials

Despite a few slow quarters and many damning predictions, Facebook's future looks bright again based on its accelerated growth on multiple fronts during the third quarter.

Google Cardboard exec says content will make (or break) VR

Google Cardboard exec says content will make (or break) VR

The head of partnerships for Google Cardboard says compelling content will ultimately make virtual reality succeed, and he encourages innovative individuals to get going on creating immersive and unique VR experiences.

18 companies that suck at customer service

A recent Forrester Research report shines a spotlight across different industries on companies whose people skills leave a bit to be desired, to say the least.

Employees are the force that enables customer success

If companies allow customer focus to override their care for employees, they will lose the very force that enables customer success. rn

SUSECon 2015: SUSE joins the Cloud Foundry

SUSE will work with SAP on a key Cloud Foundry project.rn

Can Office 365’s Skype for Business replace your PBX system?

Microsoft has introduced a feature in Office 365 that could allow you to replace your landline for good. Does it deliver as promised?

Popularity of messaging apps continues to skyrocket

The market for dedicated mobile messaging apps may seem oversaturated these days, but demand for such services continues to grow. And there's no end in sight.