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The CRM software provider has been on an acquisition spree for the last four months to augment AI capabilities of its Agentforce and Data Cloud offerings.

By Anirban Ghoshal

19 Aug 2025 2 mins

Artificial IntelligenceMergers and AcquisitionsSalesforce.com

AI won’t transform your business — but the right thinking will

Chasing AI for the hype is a trap. Without the right digital leadership, you’re not transforming, you’re just automating failure.

By Vivek Gupta

19 Aug 2025 8 mins

Artificial IntelligenceDigital TransformationIT Strategy

Salesforce adds new billing options to Agentforce

Seeking to lower the barrier to entry for its agentic AI suite, Salesforce adds pay-as-you-go and pre-commit payment options to Agentforce.

By Thor Olavsrud

19 Aug 2025 1 min

Payment SystemsSalesforce.comTechnology Industry

2025 CIO Hall of Fame honorees

Meet the CIOs enshrined in the CIO Hall of Fame — from the Class of 1997 to the Class of 2025.

By CIO US Events

25 Mar 2025 12 mins

CIOCIO 100Technology Industry

Bridging contextual gaps: How culture and perception shape team success

Cultural gaps can sink a team — but spotting and addressing them helps leaders boost trust, collaboration and performance.

By Dr. Samuel Blacher

19 Aug 2025 14 mins

Human ResourcesIT LeadershipStaff Management

6 signs of a dying digital transformation

Your initiative launched with great expectations. Now it’s falling apart in front of your eyes. What should you do next?

By John Edwards

19 Aug 2025 7 mins

Digital TransformationIT StrategyProject Management

Kubernetes costs keep rising. Can AI bring relief?

Increased use and poor provisioning choices have many organizations looking to AI and other automated tools to help manage their K8s deployments and reduce TCO.

By Grant Gross

19 Aug 2025 7 mins

BudgetingCloud-NativeContainers

Know your agent: The new frontier of verification and digital commerce

Your next personal shopper could be AI — but if we don’t secure agent identities, digital commerce may drown in fraud and deception.

By Hal Lonas

18 Aug 2025 5 mins

Digital TransformationE-commerce ServicesRetail Industry

The new administration's cyber strategy: A shifting landscape for enterprise security

Cyberattacks are exploding, AI is fueling the fire, and budget cuts to CISA couldn’t come at a worse time for America’s digital defenses.

By Alexander Garcia-Tobar

18 Aug 2025 11 mins

CyberattacksGovernment ITRegulation

2025 CIO Hall of Famers: 8 tips for building a successful IT leadership career

What does it take to get to the top IT position? This year’s CIO Hall of Fame inductees offer hard-earned advice for achieving rewarding career growth at the intersection of business and IT.

By Mary K. Pratt

18 Aug 2025 11 mins

CIOCIO 100Careers

How Emplify Health leverages LLMs to elevate the human experience

The focus of Emplify Health’s digital transformation effort was to promote its most important resource — people. Here’s how AI and intelligent automation were integral to help clinicians and staff provide optimal care for patients.

By Joanne Carew

18 Aug 2025 5 mins

CIO 100Digital TransformationHealthcare Industry

The third leg of the stool: Technology's role in M&A

M&A isn’t just lawyers and accountants — tech can make or break a deal, if you know how to speak the right language.

By Mike Glover

15 Aug 2025 5 mins

Enterprise ArchitectureLegalMergers and Acquisitions

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Spotlight: How AI is Reshaping IT

Articles Buyer’s Guide

IT organizations have already been challenged to find the resources and skills to support major shifts like cloud, automation, and a dramatically altered risk landscape. The emergence of AI as the next big game changer adds an additional level of stress and urgency. It also requires IT leaders to rethink how IT is staffed and organized, how it’s funded, and how the IT team works with the business to capture the value and promise of generative AI, agentic AI, machine learning, and whatever else comes IT’s way.

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Hear from the Experts

The thing I want to get right over the next three years is that cultural shift. If I deliver nothing else other than the organisation understanding the potential of digital, then I’ll be super happy.

Read the story

Gina Gill

CDIO, Ministry of Justice