News

Download the ‘Digital Workplace’ Enterprise Spotlight

In this issue: It’s been decades in the making, and it got a no-turning-back boost from the COVID-19 pandemic. “It” is the digital workplace, the combination of work-anywhere remote access, internet- connected computers and mobile d

A Simplified Approach to Generating ROI from AI Apps

EU AI Act: Sensible guardrail or innovation killer?

The impact of the European Union’s AI Act, which entered force on Aug. 1, will depend heavily on its implementation; many questions remain to be unanswered.

Infosys’ $4B tax dispute could have larger ramifications for global outsourcing

If upheld, the tax demand could impact the profitability and financial planning for IT services companies with operations in India, eventually impacting the cost of IT services globally.

Solving the tech debt problem while staying competitive and secure

While CIOs recognize that tech debt is a big barrier to key strategic initiatives, they often deprioritize it. Here’s guidance to navigate management of tech debt while investing in innovative technologies and protecting the organization from c

6 IT leadership organizations CIOs should consider joining

Leadership orgs help CIOs develop networks, gain peer insights, and stay on top of technology and management trends. Here’s six groups that can help you become a smarter, more informed IT leader.

Between sustainability and risk: why CIOs are considering small language models

Gen AI has undeniable promises, but LLMs may not be the way to apply it in the enterprise. On the horizon are less energy-intensive smaller models based on specific data that allow IT to maintain control.

OpenTofu: Liberating IaC and DevOps beyond Terraform

What is true open source in infrastructure orchestration? Has IBM’s takeover of HashiCorp buried Terraform and made OpenTofu the default cloud resource manager for DevOps?

How data literacy allows gen AI to drive productivity at Dow

Melanie Kalmar, CIO and CDO of the $43 billion global materials science company, describes her approach to driving a culture that embraces the power of AI.

3 questions to ask before adopting 5G for IoT

While many CIOs are tempted by 5G networking for IoT applications, some due diligence is strongly advised before jumping on the bandwagon.

Einstein Studio 1: What it is and what to expect

Salesforce has released a set of low-code tools for creating, customizing, and embed AI models in your company’s Salesforce workflows. Here’s a first look at what can be achieved using it.

SAP is restructuring its Executive Board

Head of sales Scott Russell and head of marketing Julia White are unexpectedly leaving SAP; White will not be replaced.

What’s the CIO’s role in developing a sustainability strategy?

CIOs are in a unique position to advance their organization’s sustainability strategy. Get advice for identifying the areas to invest in, collaborating with industry partners, and building greater maturity.

CIO as fact finder, fixer, and framer in a post-truth IT world

IT reality is under attack by utopian and dystopian propagandists. IT leaders must ensure their organizations are paying attention to what matters.

The challenges of implementing Generative AI in identity management

Generative AI has been making waves in tech and beyond, but if not applied with caution, it can actually do more harm than good.

What it takes to win your first CIO role

Aspiring IT leaders take note: CIOs are becoming increasingly multidimensional and business-centric — changing the trajectory and preparation for first timers seeking top IT leadership roles.

Mosaic builds a global IT foundation for growth

The agriculture giant has completed a global digital transformation to unify businesses in 40 countries around common processes and a common cloud infrastructure and to unlock the power of data and AI.

CISO viewpoint part 1: AI’s impact on people, policies & processes

Enterprise CISOs are focusing on integrating AI to enhance operations while balancing ethical standards, intellectual property protection, and the well-being of employees and the company.

Counting the cost of CrowdStrike: the bug that bit billions

Cyber insurance coverage is set to cover only a fraction of the losses, leaving affected businesses to grapple with substantial uncovered expenses.

Why are Salesforce and Workday building an AI employee service agent together?

The companies’ new employee service agent architecture has potential to drive further synergies in the areas of finance, workforce planning, and sales enablement, analysts say.

Tech M&A – poised to take off?

Buyers – and sellers – expect mergers & acquisitions to increase dramatically in 2H 2024

The secret to CIO success? Unleash your inner CEO

ServiceNow’s Chris Bedi sees being ‘a positive source of constructive tension’ in the C-suite as a CIO essential today — even if it means challenging the chief executive to steer the company right.

Germany goes full throttle into the cloud

Despite the challenges and uncertainties that surround committing to digital transformation, the consensus in Germany about cloud readiness and willingness is undeniable, and can serve as a model for enterprises around the world.

Early IT takeaways from the CrowdStrike outage

As the IT world recovers from the massive outage triggered by CrowdStrike’s Falcon update, CISOs and CIOs would be wise to keep a running ledger of lessons learned. Here are some initial considerations.

ServiceNow embroiled in DOJ probe of government contract award

The probe also involves what ServiceNow said was the improper hiring of the Army CIO to serve as ServiceNow’s global head of public sector. That executive, Raj Iyer, told CIO “I resigned because I didn’t want to be associated with t

The evolving role of security and IT in DR and incident response

When an incident is reported, there’s often a lack of clarity re whether the incident falls in IT territory or security territory. To address this ambiguity, there must be a coordinated and efficient response.

4 cities proving the transformative value of data and IT

‘Smart cities’ are on the rise, laying out technical foundations for data-driven decision-making, efficiencies, and services to the benefit of their citizens.

CIOs must reassess cloud concentration risk post-CrowdStrike

The global CrowdStrike meltdown shows what you risk when IT operations depend on a single point of failure. Reconsider your organization’s cloud concentration risk tolerance and define a strategy to match.

Alphabet quarterly cloud revenues surpass $10B for first time

GCP hits quarterly milestone, firm’s total revenues reach $85B, stock sheds 5.08%.

OpenAI touts new approach to AI safety after troubling executive transfer

The AI giant on Wednesday announced an AI development method to address model safety after the controversial reassignment of safety executive Aleksander Madry.

SAP restructuring to impact more jobs than expected

The restructuring at SAP affects almost a tenth of its workforce. The company estimates the cost of the internal restructuring at around €3 billion.

Exploration to elimination: CIO road map for adaptive technology portfolios

Technology portfolios need a structured approach to managing technology investments across their life cycle. Enter the Technology Investment Matrix.

CrowdStrike blames testing shortcomings for Windows meltdown

Customers will be given more control over when and where content is downloaded to reduce the risk of similar incidents in future.

TreeHouse Foods’ new enterprise IT strategy drives supply chain success

Robin Keller, CIO of multinational private label packaged foods manufacturer TreeHouse Foods, is integrating innovative systems to streamline efficiencies. Here, she discusses the cultural, architectural, and leadership pillars behind this transforma

Be honest: Are your company values and AI aligned?

Regulators, experts, and AI vendors talk a lot about alignment: the degree to which an AI model conforms to values. But enterprises are still coming to terms with what or whose values should be prioritized.

SAP Q2 results reveal large orgs now firmly on the path to AI

It “had a direct impact on our bookings,” company CEO says during second quarter earnings call.

Oracle’s $115 million privacy settlement could change industry data collection methods

In addition to the payment, Oracle has agreed to stop tracking users in various ways. Privacy advocates applauded the settlement.

Proposed labor laws spark concerns in Bangalore, India’s tech hub

The move to significantly increase working hours and limit jobs to locals has raised concerns for global companies with significant tech operations in the city.

5 IT risks CIOs should be paranoid about

From mounting technical debt to financial concerns in the cloud, IT leaders must recognize, survey, and develop plans to address several key operational risks that if left unchecked could debilitate their business.

Data and gen AI: Keys to Air Europa’s digital strategy

José Carlos Bermejo, the Spanish airline's director of data and analytics, knows data enables business success. But only the right application of the right technology can maximize the benefits of this most critical asset.

CIOs must beware committing ‘AI washing’ themselves

Temptation to overstate AI capabilities is trickling down from vendors to users. Under pressure to show progress, IT leaders must create clear definitions and reviews to avoid implications.

Microsoft not out of EU anti-trust woods despite deals with OVHcloud, CISPE

Company still remains under the microscope in Spain as a startup association presses ahead with its complaint.

CrowdStrike incident has CIOs rethinking their cloud strategies

CIOs are looking at ways to avoid single points of failure and are re-evaluating their cloud strategies to prevent any 'blue screen of death' incidents.

The great repatriation? IT leaders reset cloud strategies to optimize value

CIOs continue to move workloads back from the public cloud, but their moves represent a refinement of their cloud strategies — not a rejection of the cloud itself.

Data literacy, governance keys to transformation at Dow

The 127-year-old chemicals producer has modernized with an award-winning Integrated Data Hub project and literacy program to make data accessible to every employee.

CrowdStrike CEO apologizes for crashing IT systems around the world, details fix

Attempts to mitigate a novel Windows threat caused systems running CrowdStrike’s Falcon sensor to crash.

Blue screen of death strikes crowd of CrowdStrike servers

A bad software update from security software vendor CrowdStrike has paralyzed Windows machines around the world.

Fearing disruption? A skills-based talent strategy builds business resiliency

IT skills gaps are derailing digital transformations, leaving businesses at risk of disruption. By reshaping hiring processes, implementing upskilling strategies, and adopting a skills-first mindset, IT organizations can better help the enterprise th

3 ways to help secure the course of a new transformation program

How you spend the first 30 days of your transformation program will greatly impact how it plays out long term.

SAP offers AI to all Rise customers — in unknown, varying amounts

Joule AI is now available to all Rise with SAP customers, but customers not using SAP Cloud solutions remain out of luck.